Authenticate Self Help Repository Content using JWT Token

Whatfix enables you to access your Self Help repository content securely through the use of JSON Web Tokens (JWT).

What is a JSON Web Token (JWT)?

A JWT is a digitally signed token that securely transmits information between two parties. In this case, it's used to authenticate and authorize access to your Self Help repository content. When an end user accesses repository content through Whatfix, it automatically includes the JWT token as a query parameter in the request URL. By embedding the JWT token in this way, Whatfix ensures that only authorized users can access the repository content, enhancing security and control over who can view or interact with it.

Use the following steps to provide a JWT token for Self Help repository content:

5. Click Self Help.
   

6. Select the Self Help Link Content Query Param checkbox.
   

7. Click Add.
   

8. In the Self Help Link Content Query Param Value field, enter the JWT token.
   

9. Click Save.