QuickRead

Issue While searching in Self Help, you encounter one of the following scenarios: You find relevant repository links under Other Results , but QuickRead does not generate a response. QuickRead generates a response, but you find a relevan...

Issue When you search in Self Help, you encounter one of the following scenarios: QuickRead does not generate a response, even though the PDF contains relevant content. QuickRead generates a response, but a relevant PDF is not part of the...

Issue When you search in Self Help, QuickRead gives the following response: I'm not sure how to answer that. Can you rephrase your question? Probable Causes The information relevant to your query does not exist in any Whatfix content...

Issue ​When you try to enable QuickRead from the Dashboard, you can access the Smart Features tab, but you cannot see the QuickRead card inside it. Probable Cause You use a self-hosted or on-premise mode of deployment . Suggested Sol...

Issue ​The data in the Analytics Dashboard seems incorrect. Probable Causes You are using the JS Embed method of delivery and you've mapped the same environment to the Ready and Production stages. You are using Whatfix on a Single Page A...