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Resize a video in a Pop-up
  • 17 Sep 2025
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Resize a video in a Pop-up

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Article summary

Whatfix enables you to resize the height and width of videos in Pop-ups to ensure they fit your widget layout.

Use the following steps to resize a video in a Pop-up:

  1. On the Whatfix Guidance dashboard, click Widgets.
    ia_left_nav_widgets

  2. Click Pop-ups.
    ia_widget_popups

  3. Hover your cursor over the Pop-up segment you want to configure, and then click the Edit icon.
    CLM_DB_Click_edit_icon.png

  1. On the Pop-up template, click the Video component, and then click the Resize options icon.
    Pop-ups_Click_Resize.png

  2. On the Image Froala Toolbar, make the following changes:
    a. Fit to height: Enter the height in pixels to set a custom video height.

    Popup_image_resize.png

    b. Fit to width: When selected, the video adjusts to its original width.

    Video_width_resize.png

    Note:

    Enable the Ignore safe area toggle to extend the video beyond the safe area boundaries.Enable_Ignore_safe_Area.png

  3. Finish creating the Pop-up and click Save Popup.

    Note:

    If you click Discard, all the modifications you've made to the Pop-up are lost, and the Pop-up reverts to its previous saved state.

    Info:

    Use the Code View to make detailed visual tweaks using the Pop-up template’s HTML and CSS code. For more information, see Customize the Pop-up templates using the code view


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