Security and Compatibility

Whatfix follows industry best practices to ensure customer account safety and compliance. The default password policy enforces a minimum of 8 characters. However, we also support those businesses who wish to implement a password policy that is more ...

Whatfix runs as an overlay on top of web applications and does not store, process, or record any sensitive data from the application. When you create content, Whatfix only captures the required element-level information to identify the element on th...

The Whatfix solution is developed using globally accepted security measures. Read this section to learn about the different aspects of data security and architecture. Whatfix Data Security Whatfix performs a routine security review and testing a...

Whatfix follows industry best practices to ensure content security. This article explains how we have built our platform by conforming to all major security considerations. Secure authoring methods for Whatfix Content At Whatfix, data security i...

At Whatfix, security is an important aspect. We often compare Whatfix Store's security practices to the rigorous checks performed by the Chrome Store. Hosting the Whatfix extension directly on the Whatfix store ensures that feature updates, bug fixe...

Introduction Whatfix fetches and displays content in your application through API calls to the Whatfix Content Delivery Network (CDN). Many organizations implement strict Content Security Policies (CSPs) that block external domains by default, hin...

Whatfix enables you to configure the default Whatfix branding that appears on widgets and content. This ensures your end users experience a consistent look that matches your organization’s branding guidelines throughout your application. No...

Whatfix offers various AI-powered features such as QuickRead , Ask Whatfix AI , and Qualitative analysis summary for Surveys . The following are the Frequently Asked Questions (FAQs) about the data security and privacy policies ...

Whatfix supports login with Single Sign-On (SSO). SSO is an authentication process that enables users to access multiple applications with one set of login credentials. Your title goes here Contact support@whatfix.com to enable SSO for your Wh...

The base application on which Whatfix is embedded uses Browser storage tools, such as Local storage and Session storage to remember data between browser sessions. This helps in keeping track of information for different purposes as explained ...

Your title goes here Click the browser's name to see information on how to find the current version number of each browser. The new Microsoft Edge browser is based on Chromium and is compatible with all supported versions of Windows an...

Overview Enable End-user authentication Overview If your organization has strict security policies that prevent business process data, Personally Identifiable Information (PII) , or other sensitive content from being exposed outsi...

This Service Level Agreement (SLA) supplements the Master SaaS Agreement (SaaS Agreement) or Whatfix Terms of Service (Terms), as applicable, and together such documents and others referenced in the Agreement form a binding agreement (the Agreement)...

Read the following article to learn about how the enhanced End-User Single Sign-on (SSO) works, its advantages, the steps involved, and best practices. Overview Whatfix enables your organization to deliver content to the right end users wi...