Unable to see the Install Studio banner

Updated On 27 May 2024
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Issue:

You are unable to see the Install studio to create content link on the banner on the Whatfix Dashboard.
Install_studio_banner

Cause:

You are trying to install Studio using the wrong Dashboard.
The Install studio to create content banner won't be visible on your Dashboard if you have already installed the extension.

Solution:

If you are unable to install Studio using the Dashboard, click the following links based on your browser and install the Whatfix Studio extension:

your title goes here

If you have the Whatfix US Dashboard, you have to use the Whatfix Studio US version to create content.
If you have the Whatfix EU Dashboard, you have to use the Whatfix Studio EU version to create content.

For Whatfix Studio (US)
a. Whatfix Studio for Chrome
b. Whatfix Studio for Edge
For Whatfix Studio (EU)
a. Whatfix EU Studio for Chrome
b. Whatfix EU Studio for Edge

If you have already installed the extension and cannot find it on the browser toolbar, you'll need to manually pin it in the newer versions of the Chrome browser to make it visible. Use the following steps to pin the extension:

On the browser toolbar, click the Extensions icon.
Under Extensions, next to Whatfix Studio, click the Pin icon to make it appear on the toolbar.

Watch a GIF on how to pin Whatfix Studio.