---
title: "Enhanced Password Policy for Whatfix Users with Multiple ENTs"
slug: "enhanced-password-policy-for-whatfix-users"
updated: 2025-05-06T02:22:48Z
published: 2025-05-06T02:22:48Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enhanced Password Policy for Whatfix Users with Multiple ENTs

To ensure a high level of security, Whatfix is implementing a new update to the password policy. The enhancement reduces the risk of compromise by preventing the use of weaker passwords across multiple enterprises (ENTs).

When a user requests a password reset, Whatfix checks the password policies of all ENTs the user is a part of. Whatfix then enforces the most stringent password policy among all these ENTs.

> [!WARNING]
> Note:
> 
> No changes are required to the current passwords of the ENTs that you are a part of. The new policy applies when you try and reset a password.

Here's an example:

Let's say John is a member of the following tenants with the following minimum password length requirements:

**ENT A**: Minimum 12 characters

**ENT B**: Minimum 8 characters

**ENT C**: Minimum 10 characters

When John initiates a password reset from any of these ENTs, he must set a password that meets the highest minimum length requirement among them – in this case, 12 characters.

By always enforcing the strictest password policy applicable to a user, Whatfix ensures that password strength consistently meets the highest security standards.