---
title: "Error: The euaddons.whatfix.com page can't be found"
slug: "error-the-euaddonswhatfixcom-page-cant-be-found"
updated: 2024-11-05T00:48:00Z
published: 2024-11-05T00:48:00Z
canonical: "support.whatfix.com/error-the-euaddonswhatfixcom-page-cant-be-found"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error: The euaddons.whatfix.com page can't be found

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This troubleshooting guide is applicable only to customers using Whatfix EU accounts.

## Issue

You're trying to install the Whatfix Studio EU extension using the **Install studio to create content** link in the Whatfix EU Guidance dashboard, but you're getting the following error: The euaddons.whatfix.com page can't be found.

## Probable Cause

Your organization's IT policy does not enable you to download and install any third-party extensions.

## Suggested Solution

1. Contact your Whatfix representative or [support@whatfix.com](mailto:support@whatfix.com?Subject=Need%20download%20link%20for%20Whatfix%20Studio%25EU%20%25extension&Body=Hello%20Team%2C%0A%0AKindly%20provide%20the%20download%20link%20for%20Whatfix%20Studio%20EU%20extension%20so%20that%20my%20IT%20team%20can%20install%20it.%20ENT%20ID:%20%0A%0AThanks%20and%20regards.) to provide you the download link to the latest version of the Whatfix Studio EU extension.
2. Share the same link with your IT team so that they can install the extension in your browser.

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If the issue persists, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Unable%20to%20install%20Whatfix%20Studio&Body=Hello%20Team%2C%0A%0AI%20am%20unable%20to%20install%20the%20Whatfix%20Studio%20EU%20extension.%20Kindly%20provide%20assistance.%20%0A%0AThanks%20and%20regards.).

## Related

- [Can I use both US and EU Studio Editors simultaneously?](/can-i-use-both-us-and-eu-studio-editor.md)