Failed to upload translation file

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Issue

When you try to upload a translation file, the upload fails and you receive the following email:

Failed to upload translation file.

You are trying to upload a file that contains translated content that is in the Production stage on the Whatfix Dashboard.

You can only translate content or widgets that are in Draft or Ready stages. Edit the content or widget in Production and try again.

Note

If the issue persists, contact support@whatfix.com.

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