---
title: "Failed to upload translation file"
slug: "failed-to-upload-translation-file"
updated: 2025-02-06T08:58:28Z
published: 2025-02-06T08:58:28Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to upload translation file

## Issue

When you try to upload a translation file, the upload fails and you receive the following email:

![Failed to upload translation file.](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/translation_upload_failure.jpg)

## Probable Cause

You are trying to upload a file that contains translated content that is in the Production stage on the Whatfix Dashboard.

## Suggested Solution

You can only translate content or widgets that are in Draft or Ready stages. Edit the content or widget in Production and try again.

          Note

          

If the issue persists, contact [support@whatfix.com](mailto:support@whatfix.com?subject=Translation%20Upload%20File%20&body=Hi%2C%0A%0AI'm%20unable%20to%20upload%20a%20translation%20file.%20Please%20help.).