---
title: "Feedback"
slug: "feedback"
status: "update"
updated: 2024-05-16T07:57:59Z
published: 2024-05-16T07:57:59Z
canonical: "support.whatfix.com/feedback"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback

## Introduction

The feedback component of {{variable.improved_self_help}} enables end users to share their thoughts about your help content or the underlying application. This feedback serves as a valuable tool to enhance your Whatfix content and gain insights into the application you're using Whatfix on.

The following are some examples of instances where end users can provide feedback:
- A Flow is not working.
- A link is broken.
- The application is not working as intended.

From the Whatfix dashboard, you can do the following:
- View end-user feedback.
- Set up email notifications for new feedback.
- Download a feedback report.

***

## Overview

### Access Feedback
End users can access the feedback form in two ways:
- From the {{variable.improved_self_help}} panel, by clicking the **Feedback** tab.
![apphub_feedback.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/apphub_feedback%281%29.png){height="" width="500"}

- From Pin, by hovering their cursor over it and then clicking the **Feedback** icon.
![pin_feedback.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pin_feedback.png){height="" width="500"}

### Send feedback
To submit feedback, end users can type their feedback into the issue description box and then click **Send feedback**. Additionally, they can attach images and select a feedback category.

<div class= "borderthick"> <img src="https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/apphub_feedback.gif" width=350> </div>
<br>

To enable and configure the feedback feature in {{variable.improved_self_help}}, see [Configure feedback](/studio/docs/customize-the-feedback-form){target=`_blank`}.
