---
title: "Flow Closure Resume"
slug: "flow-closure-resume"
updated: 2025-04-02T08:01:45Z
published: 2025-04-02T08:01:45Z
canonical: "support.whatfix.com/flow-closure-resume"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resume a Flow after closing it

Whatfix enables the display of a **Resume Flow** option every time your end users manually close the Flow using the close icon. A toast message appears to prompt users to resume the Flow if they close it by mistake.

:::(Warning) (Note:)
To enable the Flow Closure Resume feature, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Enable%20Flow%20Closure%20Resume%20feature%20for%20my%20account&Body=Hello%20Team%2C%0A%0APlease%20enable%20the%20Flow%20Closure%20Resume%20feature%20for%20my%20account.){target="_blank"}.
:::

<div class= "borderthick">
<img src="https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Flow%20closure%20resume.gif">

</div>

* * *

:::(Warning) (Note:)
The toast message disappears after 5 seconds.
:::

### Configure the Flow Closure Resume pop-up

Whatfix enables configuration of the Flow Closure Resume pop-up at a Global level and Flow level.

<div class="accordion">
<div class="accordion-toggle">Configure the Flow Closure Resume pop-up at a Global level</div>
<div class="accordion-content">
<p>


Use the following steps to configure the Flow Closure Resume pop-up at a Global level:

{{snippet.click_themes_flow}}

3. Go to the **Flow Close Message** tab.
![Flow_navigate to the Flow close message](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Flow_navigate%20to%20the%20Flow%20close%20message.png){height="" width="500"}

4. Select the **Flow Close Message** checkbox.
![Flow_closure_message checkbox](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Flow_closure_message%20checkbox.png){height="" width="500"}

5. In the **Flow Close Message**, make the following configurations:
* Change the style, alignment, size, and color of the text in the Flow closure Resume pop-up
* Enable or disable the **'X' on the Pop-up**
* Change the **'X' color**
* Change the **Button Color**  
![Flow closure resume_configurations](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Flow%20closure%20resume_configurations.png){height="" width=""}

6. Click **Save**.
![Flow closure resume_save](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Flow%20closure%20resume_save.png){height="" width="500"}

</p>
</div>
    
<div class="accordion">
<div class="accordion-toggle">Configure the Flow Closure Resume pop-up at a Flow level</div>
<div class="accordion-content">
<p>
    
Use the following steps to configure the Flow Close Message at a Flow level:

{{snippet.flow_customize}}

5. Go to the **Flow Close Message** tab.
![Flow_navigate to the Flow close message](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Flow_navigate%20to%20the%20Flow%20close%20message.png){height="" width="500"}

6. Select the **Flow Close Message** checkbox.
![Flow_closure_message checkbox](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Flow_closure_message%20checkbox.png){height="" width="500"}

7. In the **Flow Close Message**, make the following configurations:
* Change the style, alignment, size, and color of the text in the Flow closure Resume pop-up.
* Enable or disable the **'X' on the Pop-up**
* Change the **'X' color**
* Change the **Button Color**  
![Flow closure resume_configurations](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Flow%20closure%20resume_configurations.png){height="" width="500"}
    
   :::(Info) (Info:)
   You cannot change the text of the Toast message.
   :::
    
8. Click **Save**.
![Flow closure resume_save](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Flow%20closure%20resume_save.png){height="" width="500"}
    
</p>
</div>