---
title: "Flow Failure Reason - Display rules provided for the step failed to find the element"
slug: "flow-failure-reason-display-rules-failed"
updated: 2026-08-06T13:47:22Z
published: 2026-08-06T13:47:22Z
canonical: "support.whatfix.com/flow-failure-reason-display-rules-failed"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Flow Failure Reason - Display rules failed

## Issue

Flow has failed because 'Display rules provided for the step failed to find the element.'

## Probable Causes

Following are some potential cases where a Flow might fail because 'Display rules provided for the step failed to find the element.'

- The configured Display Rules are unable to detect the element.
- One or more Display Rules are invalid. For example, the URL is incorrect. For more information, see [Visibility and Display Rule Conditions](/studio/docs/visibility-and-display-rule-conditions-1).
- If the Flow was created a long time ago, the properties of the element structure may have changed. Re-selecting the failed steps ensures that the Flow doesn't fail. For more information, see [Reselect Elements to manage UI changes](/studio/docs/reselecting-elements-to-manage-ui-changes).
- For a Flow created across multiple pages, it may lead to a Flow failure if the necessary conditions to redirect to the URL are not met and the page on which the Flow is supposed to continue doesn't load.

## Suggested Solution

Reselect the element and verify if the Display Rules are configured correctly. For more information, see [Reselect Elements to manage UI changes](/studio/docs/reselecting-elements-to-manage-ui-changes) and [Visibility and Display Rule Conditions](/studio/docs/visibility-and-display-rule-conditions-1).

Note:

If the issue persists, contact [support@whatfix.com](mailto:support@whatfix.com?subject=Flow%20failure%20due%20to%20failed%20Display%20Rules&body=Hi%20Team%2C%0AI%20am%20getting%20a%20Flow%20failure%20error.%20Kindly%20help.%0A%0ARegards%2C).

## Related

- [Visibility and Display Rule Conditions](/visibility-and-display-rule-conditions-1.md)