---
title: "Flow Failure Reason - Step is not created on the currently opened page"
slug: "flow-failure-reason-step-is-not-created-on-the-currently-opened-page"
updated: 2026-08-06T13:50:54Z
published: 2026-08-06T13:50:54Z
canonical: "support.whatfix.com/flow-failure-reason-step-is-not-created-on-the-currently-opened-page"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Flow Failure Reason - Step not created

## Issue

Flow has failed because 'Step is not created on the currently opened page.'

## Probable Causes

Following are some potential cases where a Flow might fail because 'Step is not created on the currently opened page.'

- The element on which the step is created does not exist on the page where the Flow is running.
- The application UI over which the step was created may not be the same as the one over which the Flow is played.
- For a Flow created across multiple pages, it may lead to a Flow failure if the necessary conditions to redirect to the URL are not met and the page on which the Flow is supposed to continue doesn't load.

## Suggested Solutions

- Check the Flow to see if the previous steps are navigating to the desired page on which the failed step should appear.
- In case of a discrepancy, re-select the element or verify the CSS selectors on which the step is failing. For more information, see [Reselect Elements to manage UI changes](/studio/docs/reselecting-elements-to-manage-ui-changes)

## Related

- [Copy Flow steps](/copying-flow-steps.md)