Top
Flow tooltip flickers or appears at different position
  • 07 Sep 2022
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Flow tooltip flickers or appears at different position

  • Dark
    Light
  • PDF

Issues:

  • Tooltips of a flow appear at random places on the screen and not on the selected element
  • Tooltips don't display correctly
  • Tooltips flicker.

Cause:

One of the reasons why these issues happen is that the element may not have been selected correctly when the Flow was created. Or, there could have been a change in the application code that may have impacted the UI.

Solution:

  • Try editing the Flow and selecting the correct element again.
  • Contact [email protected].

Use the following steps to reselect an element,

  1. Navigate to the Whatfix Dashboard.
    go_to_dashboard

  2. Hover the cursor over the content you want to edit, and then click the Edit icon.
    CLMDashboard_list_view_flow_edit

  3. Click  Launch live edit.
    Dashboard_flow_launch_live

  4. On the application, navigate to the step for which you want to reselect the element.

  5. Click Edit
    RB_dashboard_flow_step_edit_button

  6. In the Whatfix Editor, click Reselect Element
    Editor_flow_reselectelement

  7. Reselect the element on the application.

Note
When selecting an element, wait till you have a thick border around the element. This ensures that the element has been selected correctly.
  1. Click Save Step.
    RB_save step

  2. Click Maximize
    Editor_flow_maximizeinsert

  3. At the top right corner, click Save.
    RB_editor_flow_save_button


Was this article helpful?

First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.