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Flow tooltip flickers or appears at different position
  • 05 May 2022
  • 1 Minute To Read
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Flow tooltip flickers or appears at different position

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  • PDF

Cause:

The Flow tooltips flicker or do not appear in the intended position because of many reasons. The element may not have been selected correctly when the Flow was created. Or, there could have been a change in the application code that may have impacted the UI.

Solution:

Try editing the Flow and select the correct element again. This should resolve the issue.

To reselect an element,

  1. Navigate to the Whatfix Dashboard.
    RB_go to dashboard

  2. Hover the cursor over the content you want to edit, and then click the Edit icon.
    Dashboard_listview_edit

  3. Click  Launch live edit.
    CLMDashboard_flows_launch_live_edit

  4. On the application, navigate to the step for which you want to reselect the element.

  5. Click Edit
    RB_dashboard_flow_step_edit_button

  6. In the Whatfix Editor, click Reselect Element
    Editor_flow_reselectelement

  7. Reselect the element on the application.

Note
When selecting an element, wait till you have a thick border around the element. This ensures that the element has been selected correctly.
  1. Click Save Step.
    RB_save step

  2. Click Maximize
    Editor_flow_maximizeinsert

  3. At the top right corner, click Save.
    RB_editor_flow_save_button


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