Flow tooltip flickers or appears at different position

Issues:

• Tooltips of a flow appear at random places on the screen and not on the selected element
• Tooltips don't display correctly
• Tooltips flicker.

Cause:

One of the reasons why these issues happen is that the element may not have been selected correctly when the Flow was created. Or, there could have been a change in the application code that may have impacted the UI.

Solution:

• Try editing the Flow and selecting the correct element again.
• Contact [email protected].

Use the following steps to reselect an element,

1. Navigate to the Whatfix Dashboard.
   

2. Hover the cursor over the content you want to edit, and then click the Edit icon.
   

3. Click  Launch live edit.
   

4. On the application, navigate to the step for which you want to reselect the element.

5. Click Edit. 
   

6. In the Whatfix Editor, click Reselect Element. 
   

7. Reselect the element on the application.

8. Click Save Step.
   

9. Click Maximize. 
   

10. At the top right corner, click Save.