- 1 minute to read
Whatfix Freshdesk integrations allows you to sync your walkthroughs as slideshows in your desired Freshdesk folder.
To sync your walkthroughs to Freshdesk,
- Navigate to the Whatfix Dashboard.
- Open a walkthrough that you want to sync and click Embed.
- Click Sync to Freshdesk.
- Enter your Freshdesk account ID. You can find the ID in the URL.
- Next, choose your Freshdesk login method and enter the credentials.
Enter your freshdesk account's email address and password.
To find your Freshdesk API key, refer How to find your API key
- After entering the credentials, click next.
- Select the walkthroughs you want to sync.
- Use the drop-down menu to select the folder that you want to sync content.
- Select the embed code type.
- Click sync.