---
title: "Generate Credentials for Confluence Integration"
slug: "generate-credentials-for-confluence-integration"
tags: ["cagg"]
updated: 2024-10-23T09:39:31Z
published: 2024-10-23T09:39:31Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Generate Credentials for Confluence Integration

Integrating Confluence with Whatfix enables you to fetch articles from your Confluence Repository and display them as contextual links in the Self Help widget. You can choose to fetch all the content or only articles in particular folders.

To enable Confluence integration, email the following information to [support@whatfix.com](mailto:support@whatfix.com?Subject=Enable%20Confluence%20integration&Body=Hello%20Team%2C%0A%0APlease%20enable%20Confluence%20integration%20for%20my%20account.%0A%0AThanks%20and%20regards.):

- API token. (Information on how to create one is shown in this article.)
- Email ID of the account used to create the API token.
- IDs of the spaces that need to be crawled.

          your title goes here

          

Confluence space IDs can be obtained from the URL in the browser. For example, in the following URL **https://whatfix.atlassian.net/wiki/RES/overview**, the ID for the space Research is **RES**.

## Create an API token

          your title goes here

          

For data privacy, Whatfix recommends creating a separate user account with read-only access to the spaces that need to be crawled and then creating the API token using this account.

Use the following steps to create an API token using your Atlassian account:

1. Log in to the [API Tokens page](https://id.atlassian.com/manage-profile/security/api-tokens).
2. Click **Create API token**. ![click_create_api_token](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/click_create_api_token.png)
3. Enter a label, and then click **Create**. ![confluence_enter_label_for_api_token](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/confluence_enter_label_for_api_token.png)
4. Click **Copy** to copy the generated API token. ![click_copy_in_api_token](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/click_copy_in_api_token.png)

## Related

- [Confluence Integration](/confluence-integration.md)