---
title: "Help Users Find Content in Self Help using Keywords"
slug: "help-users-find-content-in-self-help-using-keywords"
updated: 2025-08-29T04:23:25Z
published: 2025-08-29T04:23:25Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help Users Find Content in Self Help using Keywords

Whatfix retrieves search results for content based on keywords present in the content's title. This means that search queries that don't include the correct keywords might not return relevant results. **Keywords** enable you to add additional keywords to a piece of content. Whatfix’s search algorithm considers these keywords along with those in the title. This helps end users find relevant content for a wide range of search queries.

Use the **Unsuccessful Search terms** in [Self Help Analytics](/studio/docs/self-help-analytics) and configure your content so that your users can find the content they are looking for.

For example, you might want to set **knowledge base** and **document** as Keywords for all the content related to **repository**. When a user searches for **knowledge base** or **document** in Self Help, the search results include content related to **repository**.

          Note:

          

- Keywords can be added to **Article**, **Link**, **Video**, **Image**, **PDF**, and **Flow** content types.
- Keywords cannot be added to Repository Links.

Use the following steps to add keywords to your content:

1. On the Whatfix Guidance dashboard, click **Content**. ![ia_left_nav_content](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_content.png)
2. Click **All content**. ![ia_dashboard_left_nav_all_content](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_dashboard_left_nav_all_content.png)

1. Hover your cursor over the content you want to add or edit the keywords for, and then click the **Edit** icon.  

![ia_content_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_content_edit.png)

          Info:

          

To add keywords to content from the Production stage, move the content to the Draft or Ready stage or edit it in Draft. After adding the keywords, push it back to Production.

1. Click **Details**. ![DVM_Click_Details.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DVM_Click_Details.png)
2. In the **Keywords** text field, enter similar keywords for the content. ![DVM_Click_Keywords.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DVM_Click_Keywords.png)

          Note:

          

To add more than one keyword, use commas between keywords.

1. Click **Save**.  

![DVM_Click_Save.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DVM_Click_Save.png)