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Hosting Whatfix Content on Cloud
  • 01 Sep 2022
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Hosting Whatfix Content on Cloud

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All Flows created by the customers are stored in the Whatfix cloud servers. For production, these Flows are served from CDN servers which result in a much faster and better experience for all Whatfix end users. If you use CDN servers, then your end users will see content only after you do a Push to Production.

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  • If you use a development environment, you can use the development specific JavaScript. Any content that you create on the development environment can be seen without a Push to Production, as the content is hosted on Whatfix servers.

  • Production content is hosted on CDN servers and you are required to embed the production JavaScript. A Push to Production is required for the content to be displayed to your users.

Use the following steps to publish content to CDN,

  1. Navigate to the Whatfix Dashboard. 

    Goto_dashboard

  2. Click Push To Production to create a production package that pushes the content to our CDN buckets.
    RB_DB_Push to production


Including the Whatfix Production JavaScript

If you are using the JavaScript integration, you can access the production script using the following steps.

  1. Navigate to the Whatfix Dashboard.
    Goto_dashboard

  2. Click the Settings icon.
    RB_DB_Settings

  3. Click Configuration.
    RB_DB_settings_configuration

  4. Click the Integration tab to find the production script.
    RB_DB_Integration(1)

Note
If you have been a Whatfix customer from prior to Jan 2018, your account may not be using CDN deployment. Contact your Whatfix representative to enable the CDN option for your account.

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