--- title: "How can I remove the Whatfix browser extension?" slug: "how-can-i-remove-the-whatfix-browser-extension" tags: ["uninstal"] updated: 2025-09-10T10:07:07Z published: 2025-09-10T10:07:07Z --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # How can I remove the Whatfix browser extension? Go to your browser's Extension page to remove the Whatfix browser extension. Each browser (Chrome, Safari, Firefox, and Edge Chromium) has an extensions page where you can add, disable, or remove extensions. Expand the respective accordion for relevant details: Remove Whatfix extension from Chrome Use the following steps to remove the Whatfix extension from your Chrome browser: 1. Paste the following URL in your browser and press **Enter** key: `chrome://extensions/` ![Copy Paste extensions URL in chrome browser](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Chrome_Copy%20Paste.png) 2. On the Whatfix extension, click **Remove**. ![Click Remove](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/2023-09-04_15-34-47.jpg) 3. On the dialog box, click **Remove**. ![Click Remove](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Chrome_Remove_Confirm.png) Info: Repeat Steps 1 to 3 to remove the Whatfix Studio extension. Note: - If you don't have the required permissions to remove the Whatfix extension, or if it was mass-deployed for your organization, contact your IT Admin. For further assistance, contact [support@whatfix.com](mailto:support@whatfix.com?subject=Unable%20to%20remove%20the%20Whatfix%20extension%20from%20my%20browser&body=Hey%20Team%2C%0A%0AI%20wish%20to%20remove%20the%20Whatfix%20extension%20from%20my%20browser%20but%20do%20not%20have%20the%20required%20permissions%20to%20do%20so.%20Please%20provide%20assistance.%0A%0AThanks%20and%20Regards). - For the latest steps, see the official guide to [Uninstall Chrome extensions](https://support.google.com/chrome_webstore/answer/2664769?hl=en#zippy=,use-extensions-on-any-computer). Remove Whatfix extension from Safari Use the following steps to uninstall the Whatfix extension from your Safari browser: 1. On the Menu Bar, click **Safari**. ![Click on Safari ](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Safari_Settings.png) 2. Click **Settings.** ![Click Safari Extensions](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Safari_Settings_Extensions.png) 3. Click **Extensions**. ![Click Extensions on the tabs](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Safari_Settings_Extensions%20Tab.png) 4. Click the Whatfix extension. ![Click Whatfix Extension in Extension Settings](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Safari_Whatfix%20Extension_Click.png) 5. Click **Uninstall**. ![Click Uninstall ](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Safari_Settings_Uninstall%20Extensions2.png) 6. On the dialog box, click **Show in Finder**. ![Click Show in Finder on the pop-up](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Safari_Uninstall%20Extensions_Show%20in%20Finder2.png) 7. In the Applications folder, right-click the Whatfix extension and click **Move to Trash**. ![Click Move to Trash](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Safari_Uninstall%20Extensions_Move%20to%20Trash.png) Note: - If you don't have the required permissions to remove the Whatfix extension, or if it was mass-deployed for your organization, contact your IT Admin. For further assistance, contact [support@whatfix.com](mailto:support@whatfix.com?subject=Unable%20to%20remove%20the%20Whatfix%20extension%20from%20my%20browser&body=Hey%20Team%2C%0A%0AI%20wish%20to%20remove%20the%20Whatfix%20extension%20from%20my%20browser%20but%20do%20not%20have%20the%20required%20permissions%20to%20do%20so.%20Please%20provide%20assistance.%0A%0AThanks%20and%20Regards). - For the latest steps, see the official guide to [Uninstall Safari extensions](https://support.apple.com/en-in/HT203051#:~:text=Uninstall%20or%20turn%20off%20extensions,and%20click%20the%20Uninstall%20button.). Remove Whatfix extension from Firefox Use the following steps to uninstall the Whatfix extension from your Firefox browser: 1. Paste the following URL in your browser and press **Enter** key: `about:addons` ![Paste the extensions URL in the Firefox browser ](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Firefox_Extensions_Copy%20Paste.png) 2. On the Whatfix extension, click the ellipsis icon. ![Click ellipsis and then click remove](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Firefox_Extensions_Remove.png) 3. Click **Remove**. ![Click Remove on the ellipsis options](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Firefox_Ellipsis_Remove.png) 4. On the dialog box, click **Remove**. ![Click Remove to remove the Firefox browser](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Firefox_Extensions_Remove%20Confirm.png) Note: - If you don't have the required permissions to remove the Whatfix extension, or if it was mass-deployed for your organization, contact your IT Admin. For further assistance, contact [support@whatfix.com](mailto:support@whatfix.com?subject=Unable%20to%20remove%20the%20Whatfix%20extension%20from%20my%20browser&body=Hey%20Team%2C%0A%0AI%20wish%20to%20remove%20the%20Whatfix%20extension%20from%20my%20browser%20but%20do%20not%20have%20the%20required%20permissions%20to%20do%20so.%20Please%20provide%20assistance.%0A%0AThanks%20and%20Regards). - For the latest steps, see the official guide to [Uninstall Firefox extensions](https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons#w_removing-extensions). Remove Whatfix extension from Edge Chromium Use the following steps to remove the Whatfix extension from your Edge Chromium browser: 1. Paste the following URL in your browser and press **Enter** key: `edge://extensions/` ![Copy paste the Extensions URL in the Edge browser](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Edge_Extensions_Copy%20Paste.png) 2. On the Whatfix extension, click **Remove**. ![Click Remove on the Whatfix extension](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Edge_Extensions_Remove.png) 3. On the dialog box, click **Remove**. ![Click Remove](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Edge_Extensions_Remove%20Confirm.png) Info: Repeat Steps 1 to 3 to remove the Whatfix Studio extension. Note: - If you don't have the required permissions to remove the Whatfix extension, or if it was mass-deployed for your organization, contact your IT Admin. For further assistance, contact [support@whatfix.com](mailto:support@whatfix.com?subject=Unable%20to%20remove%20the%20Whatfix%20extension%20from%20my%20browser&body=Hey%20Team%2C%0A%0AI%20wish%20to%20remove%20the%20Whatfix%20extension%20from%20my%20browser%20but%20do%20not%20have%20the%20required%20permissions%20to%20do%20so.%20Please%20provide%20assistance.%0A%0AThanks%20and%20Regards). - For the latest steps, see the official guide to [Uninstall Edge Chromium extensions](https://support.microsoft.com/en-us/microsoft-edge/add-turn-off-or-remove-extensions-in-microsoft-edge-9c0ec68c-2fbc-2f2c-9ff0-bdc76f46b026#:~:text=Remove%20an%20extension%20from%20Microsoft%20Edge&text=In%20Microsoft%20Edge%2C%20select%20and,Remove%20from%20Microsoft%20Edge%20%3E%20Remove.). Note: - To remove a Whatfix extension from Internet Explorer, see [Manage add-ons in Internet Explorer 11.](https://support.microsoft.com/en-us/windows/manage-add-ons-in-internet-explorer-11-0a490ccc-83ab-0723-f9cd-2ebad8fa114e#:~:text=to%20work%20correctly.-,Open%20Internet%20Explorer%2C%20select%20the%20Tools%20button%20%2C%20and%20then%20select,Select%20Remove%20and%20then%20Close.) - If you are using a personal system and have admin rights to remove an extension, run the following commands in the terminal in MacOS devices and Command Prompt in Windows devices. Or, you can also remove the extension using System Registry on Windows. ``` .\Chrome-ExtensionInstall.ps1 -Browser Chrome -Remove true -Hive 'User' .\Chrome-ExtensionInstall.ps1 -Browser Chrome -Remove true -Hive 'Machine' ``` ## Related - [Integrate Whatfix using Browser Extension](/integrate-whatfix-using-browser-extension.md) - [Mass deployment of the Browser Extension](/mass-deployment-of-the-browser-extension.md)