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How long does Whatfix retain customer data post contract termination?
  • 02 Apr 2025
  • 1 Minute To Read
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How long does Whatfix retain customer data post contract termination?

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Article summary

Whatfix retains user data, repository content data, and analytics data, for 2 years post-termination of the contract. However, if a you want Whatfix to delete, update, or modify data at any time during the term of engagement or post-termination, reach out to your Whatfix representative.

Based on the requirement, Whatfix deletes, updates, or modifies such data within 30 days and provides a confirmation on the same.


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