--- title: "Insert a video in a Flow step" slug: "inserting-a-video-in-a-flow-step" updated: 2025-12-01T16:41:46Z published: 2026-02-05T14:20:32Z --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # Insert a video in a Flow step Whatfix enables you to add videos in Flows. Use videos to supplement the information that you add in tooltips. You can also use videos for a detailed view of how to use a particular feature or how to navigate certain steps. Use the following steps to insert a video in a Flow step: 1. Log in to the application where you want to create content, and then launch the **Whatfix Studio**. ![CLM_editor plug in2](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_editor%20plug%20in%282%29.png) 2. Click **Flow**. ![Studio_Click_Flow](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Click_Flow%281%29.png) 3. Enter the name of the Flow as you want it displayed to the users. ![Studio_Enter_Flow_Name](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Enter_Flow_Name.png) 4. Click **Add Step**. ![Studio_Click_Add_Step](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Click_Add_Step.png) 5. Under **Choose step type**, select the Flow step type. ![Switch over to the Flow step types from the dialog box that appears ](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Studio_Flow_Step%20Types_Switch.png) Note: - With the Flow enhancement feature, you have the option to select two types of Flow steps, and not just element latching Flows. A dialog box appears on the application to highlight the two types of Flows. Under **Choose step type**, select a Flow step based on your requirements: either **Attached to element** or **Free-floating**. ![Studio switcher enables you to switch between 2 flow types: element-attached flow types and free-floating flow types](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Studio_Switcher_Flow_Types.png) | Attached to element | Free-floating | | --- | --- | | When you select this type of Flow step, it remains attached to an element on your application. | When you select this type of Flow step, it remains flexibly positioned devoid of any element attachment. | - You also have the option to select a default template by clicking **Set as Default** for all the subsequent steps in a Flow. If you change the default step at an enterprise (ENT) level, it appears the same for all the users using that ENT. - For more information, see [Free-floating Flows](/studio/docs/free-floating-flows) and [Create a Free-floating Flow step](/studio/docs/create-free-floating-flows). - Free-floating Flows is currently Beta. Contact [support@whatfix.com](http://mailto:support@whatfix.com?subject=Enable%20Free-floating%20Flow%20step%20&body=Hi%0A%0AI%20would%20like%20to%20explore%20the%20new%20Free-floating%20Flow%20step%20type.%20Kindly%20enable%20it%20on%20my%20ENT%0A%0AThanks) for more information. 1. Click the desired element on the page that the user needs to select. ![Create_Flow_Leads_Click](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Create_Flow_Leads_Click.png) 1. Review or edit the auto-generated action text on the step. ![Editor_flow_tooltip](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Editor_flow_tooltip.png) 2. Click the **Description** section of the tooltip and then select the **Insert Video** icon from the Rich text editor. ![insert video icon editor](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/insert%20video%20icon%20editor.png) 3. Add a video to the content. Info: If you want the video to autoplay for your end users, click **Autoplay** while inserting the video. ![Click Autoplay to autoplay videos on mute on tooltips](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Studio_Flow_AutoplayVideos.png) Note: - For more information on uploading Videos to your Dashboard, see [Upload Videos to your Dashboard](/studio/docs/creating-video-link). Note: Whatfix enables you to add videos to your content either by entering either the **URL** or the **Embedded code** or **Browse** option. The **Browse** option refers to the videos hosted on Whatfix Dashboard. --- **Add the URL of the Video** - If you have uploaded videos to your Dashboard, and you want to insert them in your Whatfix content, copy and paste the video link in the URL field. ![Studio_Flow_Video_ByURL](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Studio_Flow_Video_ByURL.png) - To find the link to the video you uploaded to your Dashboard, see [Upload Videos to your Dashboard](/studio/docs/creating-video-link). --- **Add the Embedded code of the video** ![Add videos to Flows using the embed code ](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Studio_Flows_Video_Embedcode.png) - All popular video formats including .mp4, MPEG, MKV, WebM, and more are supported. - However, if you are inserting a video hosted on the Whatfix Dashboard, then only .mp4 video files that are less than 100 MB in size are currently supported. --- **Add videos hosted on Whatfix dashboard using Browse option** ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Studio_Flows_Videos_Browse.gif) 1. Click the inserted video to see the following video customization options: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Studio_Flows_Videocustomization_Remove%20and%20Replace.gif) - **Replace** enables you to replace the video in case you have added the wrong one. - **Remove** enables you to remove the video. 1. Click **Save Flow** once you finish creating the Flow. ![Save Flow](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Save%20Flow.png) ## Related - [Upload Videos to your Dashboard](/creating-video-link.md)