---
title: "Manage Cross Domain Flows"
slug: "manage-cross-domain-flows"
updated: 2024-09-06T02:50:29Z
published: 2024-09-06T02:50:29Z
canonical: "support.whatfix.com/manage-cross-domain-flows"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Cross Domain Flows

A domain refers to the unique identifier assigned to a specific website. It's the first part of the URL. For example, in http://google.com and whatfix.com, google and whatfix are the domain names.

Generally, session storage is typically limited to a single domain, meaning that data stored in session storage on one domain cannot be directly accessed from another domain. For example, if a Flow involves steps across multiple domains, such as when a user navigates from one website to another, the session storage limitations can cause issues such as loss of Flow information or Flow failures.

When you enable **Handle Domains**, Whatfix manages cross domain Flows. So, even if a Flow spans across multiple domains, Whatfix ensures that the Flow information is managed effectively, and the steps do not break due to domain-specific limitations.

Use the following steps to manage cross domain Flows:

1. On the Whatfix Guidance dashboard, click **Settings**. ![ia_left_nav_settings](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_settings.png)
2. Click **Advanced customisation**. ![ia_settings_advanced%20configuration](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_settings_advanced%20configuration.png)
3. Click **Technical configuration**. ![ac_tech config.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ac_tech%20config.png)
4. Click **Add preferences**. ![tech config_add prefrences.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_add%20prefrences.png)

1. Click **Flows**. ![tech config_flow.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_flow.png)
2. Select the **Handle Domains** checkbox. ![tech config_enable handle domain.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_enable%20handle%20domain.png)
3. Click **Add**. ![tech config_add button.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_add%20button.png)
4. Enable the **Handle Domains** toggle. ![tech config_handle domain.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_handle%20domain.png)
5. Click **Save**. ![tech config_save.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_save.png)

## Related

- [Flows](/flows-2.md)