---
title: "Mass Deploy Whatfix Extension using Jamf for MacOS on the Chrome and Edge Browser"
slug: "mass-deploy-whatfix-extension-using-jamf-for-the-chrome-browser"
updated: 2025-06-17T08:48:46Z
published: 2025-06-17T08:48:46Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mass Deploy Whatfix Extension using Jamf for MacOS on the Chrome and Edge Browser

Jamf is a Mobile Device Management (MDM) system that is used to remotely manage apps on end user machines. Read this section to learn about how you can setup and manage Whatfix extensions on your end users’ MacOS devices on the Chrome and Edge browser.

> [!WARNING]
> Prerequisites:
> 
> - You must have access to Jamf to deploy the Whatfix extension to your end users.
> - You need to [add the policy manifest](https://support.google.com/chrome/a/answer/187202?hl=en) in Jamf for Google Chrome.

#### Add a Configuration Profile in Jamf

To install Whatfix extension in the end user’s web browser on a MacOS device, you need to add a configuration profile and then select the target machines.

Use the following steps to mass deploy the Whatfix extension:

1. Log in to **Jamf Pro**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Jamf_pro_dashboard.jpg)

1. Click **Computers**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Jamf_db_computers.jpg)

1. In the **Content Management** section, click **Configuration Profiles.** ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/jamf_computers_config_profile.jpg)

1. On the unnamed configuration profile that opens, click **New**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/jamf_computers_config_profile_new.jpg)

1. In the **General** section, enter a **Name** and **Description** for your configuration profile. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/jamf_computers_config_profile_name_desc.jpg)

1. In the **Distribution Method**, select **Install automatically**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/jamf_computers_config_profile_distribution_method.jpg)

1. Scroll to the **Application & Custom Settings** tab, and then click **Upload**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/jamf_computers_config_profile_upload.jpg)

1. Click **Add**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/jamf_computers_config_profile_upload_new.jpg)

1. Under **Preference Domain**, enter the following domain: `com.google.Chrome`. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/jamf_computers_config_profile_upload_preferences.jpg)

> [!NOTE]
> Info:
> 
> If you want to install your Whatfix extension on the Microsoft Edge browser, enter the following domain: `com.microsoft.Edge`.

1. Under **Property List**, copy and paste the following code block: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/jamf_computers_config_profile_property_list.jpg)

Depending on where you are hosting the Whatfix extension, expand the following accordions and copy paste the code in the **Property List** field:

**For Whatfix Store**

```plaintext
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
  <dict>
    <key>ExtensionSettings</key>
    <dict>
      <key>lpbfekfcnoafocpigbcmbhhndbadhkba</key>
      <dict>
      <key>installation_mode</key>
      <string>force_installed</string>
      <key>update_url</key>
            <string>https://addons.whatfix.com/whatfix-store/chrome/lpbfekfcnoafocpigbcmbhhndbadhkba/update.xml</string>
      </dict>
    </dict>
  </dict>
</plist>
```

**For Google Web Store**

```plaintext
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
  <dict>
    <key>ExtensionSettings</key>
    <dict>
      <key>WHATFIX_EXTENSION_ID</key>
      <dict>
      <key>installation_mode</key>
      <string>force_installed</string>
      <key>update_url</key>
            <string>https://clients2.google.com/service/update2/crx</string>
      </dict>
    </dict>
  </dict>
</plist>
```

**For Microsoft Edge Add-ons Store**

```plaintext
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
  <dict>
    <key>ExtensionSettings</key>
    <dict>
      <key>WHATFIX_EXTENSION_ID</key>
      <dict>
      <key>installation_mode</key>
      <string>force_installed</string>
      <key>update_url</key>
            <string>https://edge.microsoft.com/extensionwebstorebase/v1/crx</string>
      </dict>
    </dict>
  </dict>
</plist>
```

> [!NOTE]
> Info:
> 
> Based on your requirements, perform the following changes to the code in the **Property List** section:
> 
> 
> 
> - If you want your end users to have the option to uninstall the Whatfix extension, change the keyword `force_installed` to `normal_installed`.
> 
> - If you don't want to automatically pin the extension to the end user's toolbar, remove the `key_toolbar_pin` and the associated string `force_pin`.

1. Click **Scope**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/jamf_computers_config_profile_scope.jpg)

1. Click **+ Add**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Jamf_db_computers_mac_apps_scope_add.jpg)

1. Use the **Add** button to add all the target computers. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Jamf_db_computers_mac_apps_scope_add_computers.jpg)

> [!NOTE]
> Info:
> 
> Added target computers appear as follows: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Jamf_db_computers_mac_apps_scope_targets.jpg)

1. Click **Save**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Jamf_db_computers_mac_apps_save.jpg)

## Troubleshooting

After you’ve added a configuration profile in Jamf and deployed it to the target devices, you must verify the installation to validate the deployment process.

Perform the following steps to validate the configuration profile:

****Confirm the presence of the configuration profile****

Use the following steps to verify the details of the configuration profile:

1. On the end user’s Mac, in the Apple menu, click **System Settings.**

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/mac_apple_menu_system_settings.jpg)
2. Click**Privacy & Security**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/mac_system_settings_privacy_n_security.jpg)
3. Click **Profiles**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/mac_system_settings_profiles.jpg)
4. Double click the configuration you added in Jamf. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/mac_system_settings_profiles_open.jpg)
5. Verify that the **Description** section matches the code you copied in Step 10 of [Add a Configuration Profile in Jamf](/studio/docs/mass-deploy-whatfix-extension-using-jamf-for-the-chrome-browser#add-a-configuration-profile-in-jamf). ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/mac_system_settings_profile_details.jpg)

****Validate the content of your delivered profile****

Once you've confirmed that the configuration file is present, validate that the file is formatted correctly by checking that the browser correctly force-installs the extension.

Use the following steps to verify content of the configuration profile:

1. On the end user’s device, launch the Chrome browser.

> [!WARNING]
> **Note:**
> 
> If the Chrome browser app is already open, quit and re-launch the browser.
2. Go to `chrome://extensions`.
3. Verify that **Whatfix Internal Extension**profile appears under **My extensions**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/chrome_extensions_my_extensions_profile.jpg)

> [!WARNING]
> Note:
> 
> If you specified `force_installed` when creating the configuration profile, you can’t disable the extension from the page.
4. Go to `chrome://policy`, and then verify that the details of the policy adhere to the [Chrome Policy Manifest](https://support.google.com/chrome/a/answer/187202?sjid=16402643069225005810-NC).![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/chrome_policies.jpg)
