---
title: "Microsoft Forms Pro or Microsoft Dynamics 365 Customer Voice Integration"
slug: "microsoft-forms-integration"
updated: 2026-08-06T14:47:23Z
published: 2026-08-06T14:47:23Z
canonical: "support.whatfix.com/microsoft-forms-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Microsoft Forms Pro or Microsoft Dynamics 365 Customer Voice Integration

- [Overview](/docs/microsoft-forms-integration#overview)
- [Prerequisites](/docs/microsoft-forms-integration#prereq)
- [Use cases](/docs/microsoft-forms-integration#usecase)

## Overview

Share data from your Microsoft Forms Pro or Microsoft Dynamics 365 Customer Voice account with your Whatfix account using integration. Also, show surveys to your users based on multiple conditions. ![Dynamics 365.drawio 1](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Dynamics%20365.drawio%20%281%29.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A33%3A21Z&se=2026-11-12T08%3A33%3A21Z&sr=c&sp=r&sig=K3Shp62zN4Diuo2U9atesEE6Whm865%2FSOIZJX7yMrec%3D)

Note:

Integrating Whatfix and Microsoft Forms Pro or Microsoft Dynamics 365 Customer Voice requires backend configuration that can only be done by Whatfix. Contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Integrate%20Whatfix%20and%20Microsoft%20Forms%20for%20my%20account&Body=Hello%20Team%2C%0A%0AKindly%20provide%20assistance%20to%20integrate%20Whatfix%20and%20Microsoft%20Forms%20for%20my%20account.%0A%0AMore%20information%3A%0A%0AThanks%20and%20regards.) to set up the integration.

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## Prerequisites

- You need to have a premium account in Microsoft Flow or Microsoft Power Automate.
- You need to create a survey on Microsoft Dynamics 365 Customer Voice using the survey variables. For more information on how to use survey variables, contact your Whatfix representative.

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## Use cases

Here are some use cases that are possible using this integration:

- Show the survey only to users who haven't completed the survey.
- Show the survey until the users complete the mandatory security course.
- Show the survey to new users until they submit their onboarding feedback.

          Note

          

This integration is not available for [Self Hosted](/studio/docs/self-hosting-whatfix-content) mode of deployment.