---
title: "Personalize Nudges in Self Help"
slug: "personalize-nudges-in-self-help"
updated: 2025-02-14T05:32:23Z
published: 2025-02-14T05:32:23Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Personalize Nudges in Self Help

Whatfix enables you to prompt your end users to open Self Help after a period of continuous inactivity. Personalized nudges suggest user-specific content, such as articles, Flows, and more on the page or segment that they are currently on.

![SH_nudges_personalized.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH_nudges_personalized.png){height="" width=""}

:::(Warning) (Note:)
Self Help Personalization must be enabled to activate Personalized Nudges. For more information, see [Self Help personalization](/studio/docs/personalizing-content-in-self-help){target="_blank"}. 
:::

The nudge appears as a tooltip on the Self Help widget in its closed state. Clicking the suggestion opens the content as it would open when accessed from Self Help. 

<div class= "borderthick">
<img src="https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH_nudges.gif">
</div>
<br>

:::(Info) (Info)
* Personalized nudges display to end users if they have not opened Self Help at least once in their last 5 distinct visits to the application or after 15 days of inactivity.
* Personalized Nudges display the top content from the first five personalized suggestions. 
:::

### Enable Personalized Nudges on Self Help

:::(Warning) (Note)
To enable this feature, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Enable%20Personalized%20Nudges%20on%20Self%20Help&Body=Hello%20Team%2C%0A%0APlease%20enable%20Personalized%20Nudges%20on%20Self%20Help%20for%20my%20account.%0A%0AThanks%20and%20regards.){target="_blank"}. 
:::

## Related

- [Personalization in Self Help](/personalizing-content-in-self-help.md)
- [Integrate Chatbot in Improved Self Help](/chatbot-support-in-improved-self-help.md)
