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Pop-Up Analytics
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Pop-Up Analytics

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To access Pop-up analytics, 
1.Navigate to the Whatfix Dashboard.
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2. In the left panel, click Analytics.
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3. Click Pop-Up.
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Note

You can use the Filter option to narrow down the reports to a specific domain. See, Analytics Filters- Domain Filter.

The Pop-up Analytics displays the following information.

Column Description
No. of Times Shown The number of times pop-up was shown to the end users.
If users click the Skip button on the Pop-up then it is considered as only shown.
No. of Time Engaged (Flow/URL) The number of times users interacted with the pop-up by clicking the buttons (except Skip), link, close icon, sliding through the slides in the carousel, etc.
If the Pop-up doesn’t have a close icon or buttons then No. of Time Engaged (Flow/URL) value is equal to No. of Times Shown.
Creation Date Pop-up creation date.

pop-up-analytics-data

In the pie chart below, you can see the graphical view of how users are interacting with the respective Pop-up. Select the desired Pop-up from the drop-down menu.

  • Pop-ups engaged - The number of times users interacted with the pop-up by clicking the buttons (except Skip), link, close icon, sliding through the slides in the carousel, etc.
  • Pop-ups skipped - The number of times users ignore reading the pop-up content by clicking the close icon or Skip button.
  • Live Date - The date the Pop-up was published

new-popup-graphical-data

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