---
title: "Provide JWT Token for Self Help Repository Content"
slug: "provide-jwt-token-for-self-help-repository-content"
updated: 2026-01-15T06:34:14Z
published: 2026-01-15T06:34:14Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Authenticate Self Help Repository Content using JWT Token

Whatfix enables you to access your Self Help repository content securely through the use of JSON Web Tokens (JWT).

#### What is a JSON Web Token (JWT)?

A JWT is a digitally signed token that securely transmits information between two parties. In this case, it's used to authenticate and authorize access to your Self Help repository content. When an end user accesses repository content through Whatfix, it automatically includes the JWT token as a query parameter in the request URL. By embedding the JWT token in this way, Whatfix ensures that only authorized users can access the repository content, enhancing security and control over who can view or interact with it.

Use the following steps to provide a JWT token for Self Help repository content:

1. On the Whatfix Guidance dashboard, click **Settings**. ![ia_left_nav_settings](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_settings.png)
2. Click **Advanced customisation**. ![ia_settings_advanced%20configuration](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_settings_advanced%20configuration.png)
3. Click **Technical configuration**. ![ac_tech config.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ac_tech%20config.png)
4. Click **Add preferences**. ![tech config_add prefrences.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_add%20prefrences.png)

1. Click **Self Help**. ![tech config_self help.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_self%20help.png)
2. Select the **Self Help Link Content Query Param** checkbox. ![tech config_enable sh link content query param.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_enable%20sh%20link%20content%20query%20param.png)
3. Click **Add**. ![tech config_add button.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_add%20button.png)
4. In the **Self Help Link Content Query Param Value** field, enter the JWT token. ![tech config_sh JWT token.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_sh%20JWT%20token.png)
5. Click **Save**. ![tech config_save.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_save.png)

Note:

Once you save the changes, you must [Publish](/studio/docs/pushing-whatfix-content-to-production) them to make them available for end users.

## Related

- [Add tags to Repository Content in Self Help](/add-repository-content-to-self-help.md)