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Q4 2020 R1 Release
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Q4 2020 R1 Release

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Last updated: 18 November 2020

Personalize content using User Attributes

Provide a customized experience for your users by segmenting and personalizing content based on their role, signup date, department, etc., using User Attributes.

To know more, see User Attributes.

Schedule Weekly or Monthly Pop-Ups

Automate your regular announcement and alert Pop-ups better using the additional Pop-up Visibility Rules — Once a week and Once a month. The new rules help in reducing repetitive tasks, free up time, and remove human error.

Using the new rules with Start On and End On date, you can show the Pop-ups repeatedly for a specific period or leave them empty to show Pop-ups repeatedly forever.

To know more, see Scheduling Pop-ups.

Actionable insights for Flow feedback

The end message and the feedback options that appear after Flow completion are now split into separate sections. End-users can submit their feedback for the Flow and still be able to interact with the end message and complete any available action.

Your users can now quickly select from pre-defined responses when they have content feedback for you. Apart from negative feedback, you can also get insights on the Flow being helpful to your users. For both positive and negative feedbacks, users are presented with four different responses and an optional textbox to enter additional information.

For more information, see Customizing the end message of a Flow.

Feedback release gif

The Flow Analytics dashboard is also redesigned to display the feedback information in detail. To know more, see Flow Analytics.

Cumulative Flows Analytics

In addition to Flow specific analytics, you can now view the performance of Flows as a whole. For example, you can view the cumulative number of times Flows were played, completion rate, exit rate, failure rate, etc.

All these Analytics can be downloaded as a CSV file for further analysis and interpretation.

To know more, see Flow Analytics.

View Tags in Dashboard List View

You can now add a column in the List View that shows the Tags associated with the content.

To know more, see Customizing Dashboard List View.

tags-column-list-view

End users can reposition the Task List

Your end-users can now choose where they want the Task List Widget to appear (bottom-left or bottom-right) by dragging and dropping the icon on your app or site.

Whatfix remembers the new position for the users on their next visit. To know more, see Repositioning the Task List Widget.
task-list-reposition

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