---
title: "Quantum Metric Integration"
slug: "quantum-metric-integration"
updated: 2025-09-09T09:08:30Z
published: 2025-09-09T09:08:30Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quantum Metric Integration

* [Overview](#overview)
* [Use cases](#use-cases)
* [How it works](#how-it-works)
* [Integration process](#integration-process)

:::(Warning) (**Note**)
Integrating Whatfix and Quantum Metric requires backend configuration that can only be done by Whatfix. Contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Integrate%20Whatfix%20and%20Quantum%20Metric%20for%20my%20account&Body=Hello%20Team%2C%0A%0AKindly%20provide%20assistance%20to%20integrate%20Whatfix%20and%20Quantum%20Metric%20for%20my%20account.%0A%0AMore%20information%3A%0A%0AThanks%20and%20regards.){target="_blank"} to set up the integration.
:::

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## <a name="overview"></a>Overview

Quantum Metric and Whatfix integration enables you to show different types of content based on the type of error the user encounters. All the errors are captured in Quantum Metric and used in Whatfix for content segmentation.

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## <a name="use-cases"></a>Use cases
Here are some use cases that are possible using this integration:

* Show a warning pop-up to the users if they try logging in using the wrong credentials 2 times.
* Reduce user frustration by showing content when the app is unresponsive and the user clicks multiple times.
* Trigger a Flow if the user experiences any failure during the bill payments or any other process.
* Auto-trigger a congratulation pop-up message if a user tries a new feature for a specific number of times.

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## <a name="how-it-works"></a>How it works
![quantum_metric_how_it_works\(1\)](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/quantum_metric_how_it_works%281%29.png){height="" width=""}


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## <a name="integration-process"></a>Integration process
![quantum_metric_integration_process_whatfix\(1\)](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Quantam_Metric_Integration_Process_Whatfix.svg){height=" " width=""}

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