---
title: "Remove Content from Self Help"
slug: "remove-content-from-self-help"
updated: 2025-03-11T03:57:21Z
published: 2025-03-11T03:57:21Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Remove Content from Self Help

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Whatfix enables you to remove content only from the **Draft** and **Ready** stages.

There are three ways in which the content is added to the Self Help segment. Depending on how it was added, use the following ways to remove content from Self Help:

 
    Remove content added to Self Help using Select from Library 
    
     

Use the following steps to remove multiple content from Self Help, which were manually added using **Select from Library**:

1. On the Whatfix Guidance dashboard, click **Widgets**. ![ia_left_nav_widgets](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_widgets.png)
2. Click **Self Help**. ![ia_left_nav_self_help](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_self_help.png)
3. Go to the required Self Help segment and then click the **Edit** icon. ![ia_self_help_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_self_help_edit.png)

1. Select the content units you want to remove from the Self Help segment. ![2023-01-09_14-10-43.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/2023-01-09_14-10-43.png)
2. Click **Remove**. ![DB_SH_Removecontent.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_SH_Removecontent.png)
3. On the confirmation pop-up, click **Remove.** ![DB_SH_Remove_Content.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_SH_Remove_Content.png)
4. Click **Save**. ![RB_DB_SH_clickSaveSH](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_SH_clickSaveSH.png)

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You can also remove content from the segment by hovering over the individual content you want to remove, and then clicking the **Delete** icon.

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By default when you remove a group from the Self Help segment, the content within the group is also removed. ![2023-01-06_16-09-19.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/2023-01-06_16-09-19.png)

 
     Remove content added using Tag(s) 
    
     

If you have added content into Self Help using a tag, then removing the tag from the content, removes the content from the Self Help segment as well.

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You cannot remove individual content from the Self Help segment, without removing the tags. ![clm_db_delete_widget](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_db_delete_widget.png)

Use the following steps to remove content added using a tag:

1. On the Whatfix Guidance dashboard, click **Content**. ![click_content1](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/click_content%281%29.png)
2. Click **All Content**. ![Click_All_Content](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Click_All_Content.png)
3. Select the checkboxes next to the content you want to tag. ![CLM_DB_Select_Flow_Checkbox.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_DB_Select_Flow_Checkbox.png)
4. Click the **Tags** icon. ![2023-05-24_09-56-28.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/2023-05-24_09-56-28.png)

1. Click the **Close** icon to remove the tag. ![RB_DB_SH_removetags](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_SH_removetags.png)
2. Click **Done**. ![RB_DB_SH_clickdone](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_SH_clickdone.png)

The selected content is removed from the Self Help segment.

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- If you remove a group from the Self Help segment, only the group is removed but the content and the nested group within the group is retained within the Self Help segment.

  ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH%20Remove%20group%20by%20tags.gif)
- If you remove a nested group from the Self Help, the content within the nested group is retained in the main group.

  ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH%20Remove%20content%20nested%20group.gif)

 
     Remove content added using Add all existing and future content items 
    
     

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If you add content in the Self Help segment using the **Add all existing and future content items** toggle, then you cannot remove that content from the segment.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH%20gifs%20addallcontent.gif)

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- If you remove a group from the Self Help segment, only the group is removed but the content and the nested group within the group is retained within the Self Help segment.

  ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH%20Remove%20Content%20Toggle.gif)
- If you remove a nested group from the Self Help, the content within the nested group is retained in the main group.

  ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH%20Remove%20Content%20toggle%201.gif)
