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Repositioning Self Help Widget
  • 01 Sep 2022
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Repositioning Self Help Widget

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    Light
  • PDF

Sometimes, the Self Help widget may cover some part of the application that needs to be visible and accessible to your users. To overcome this issue, you can reposition the Self Help widget to a more optimal location.

Use the following steps to reposition the Self Help widget,

  1. Navigate to the Whatfix Dashboard.
    Goto_dashboard

  2. Click Widgets.
    RB_DB_Click widgets(2)

  3. Click the Self Help tile.
    RB_DB_clickSH

  4. Click Configuration.
    RB_DB_SHconfig

  5. In the Position section, change the Self Help widget Position.
    RB_DB_SH_changewidgetposition

  6. Click Save.

Note
Your users can also change the position of the widget and Whatfix remembers the new position on the next visit.

Users can change the widget position by following these steps,

  1. Click and hold the Self Help widget.
  2. Drag and drop the widget to any of the 12 positions available.

    Self-Help-Drag.gif.png


Note

The end users cannot change the widget position using the Mobile view.


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