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Reselect Launcher elements to manage UI changes

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Whenever an application is updated, it's possible that the underlying UI elements may change. These changes may result in a situation where Whatfix won't be able to identify the element on the page. As a result, Whatfix content (like Launchers) may not appear on the desired element or location.

Whatfix enables you to reselect the elements for the existing content as a first step when content is not shown correctly. Re-selection saves the Content creator the time required to create the content from scratch every time the application undergoes an update.

Use the following steps to reselect Launcher elements:

  1. On the Whatfix Guidance dashboard, click Content.
    ia_left_nav_content

  2. Click Launchers.
    ia_left%20nav_launchers

  1. Go to any Launcher and then click Edit.
    Click edit on the dashboard

  2. Click Launch live edit.
    clm_launchers_launch live edit

  3. Once the Studio launches on the application, click the Launcher you want to reselect the element for.
    Click_reselect

  4. Click Reselect Element or make any changes that you require in the Launch live edit stage. For more information, see how to customize a Launcher.
    Reselection of elements on Studio to manage UI changes

  5. Click Save Launcher.
    Click save launcher after you launch live edit a launcher

  6. Click Save to save the final changes.
    Save a widget on Studio

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