--- title: "Single Installer for Whatfix Extensions" slug: "single-installer-for-whatfix-extensions" updated: 2025-12-17T13:27:57Z published: 2025-12-17T13:27:57Z canonical: "support.whatfix.com/single-installer-for-whatfix-extensions" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # Single Installer for Whatfix Extensions In large enterprises, end users often work across multiple environments. Your organization may have deployed Whatfix content on applications accessed through web browsers such as Chrome, Edge, and Firefox; desktop applications such as Microsoft Teams and other custom Windows-based tools; and OS-level applications, including legacy native applications and system utilities. As the number of supported browsers and application types grows, managing separate installer files for each platform becomes increasingly complex and difficult to maintain at scale. The **Whatfix Single Installer** enables you to generate and deploy one **unified installer file (.msi)** that supports web browsers, desktop applications, and OS-level applications across the entire organization. This unified approach eliminates the need for browser-specific or application-specific installers, reduces deployment and update overhead for IT teams, and simplifies user onboarding. This is a **one-time setup**. Once deployed, the installer automatically displays Whatfix Content across supported platforms without requiring separate installations for each environment. If a new browser or application is introduced later, you can update and redeploy the same installer package instead of creating new ones. Note: To enable the Single Installer feature, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Enable%20Single%20Installer%20for%20Whatfix%20Extensions&Body=Hello%20Team%2C%0A%0APlease%20enable%20Single%20Installer%20for%20Whatfix%20Extensions%20for%20my%20account.%0A%0AThanks%20and%20regards.) --- ### Generating an extension file using Single Installer Use the following process to generate an extension file: 1. On the Whatfix Guidance dashboard, click **Settings**. ![ia_left_nav_settings](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_settings.png) 2. Click **Content deployment**. ![ia_settings_content%20deployement](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_settings_content%20deployement.png) 1. Scroll down to the bottom of the page and then click **CREATE INSTALLER**. ![studio_create installer](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/studio_create%20installer.png) Info: This button is not available if the feature is not enabled for your account. To enable Single Installer, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Enable%20Single%20Installer%20for%20Whatfix%20Extensions&Body=Hello%20Team%2C%0A%0APlease%20enable%20Single%20Installer%20for%20Whatfix%20Extensions%20for%20my%20account.%0A%0AThanks%20and%20regards.). 1. Enter an **Installer Name** for your reference. ![studio_installer name](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/studio_installer%20name.png) 2. Under the **Execute Installer on** section, choose one of the following two options: - **User Level**: Specific user of the machine. - **Machine Level**: All users of the machine. ![studio_INSTALLER LEVEL](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/studio_INSTALLER%20LEVEL.png) 3. Select the **Setup Update Interval** checkbox. ![Image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-KK7ZRZYG.png) 4. Specify the time interval for the machine to check for any updates in the installer configuration. For example, every 12 hours and 30 minutes. ![studio_installer_set time](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/studio_installer_set%20time.png) Info: The installer configurations defined on the dashboard are stored in a file in the Whatfix CDN Server. 1. Click **Next**. ![studio_installer_next](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/studio_installer_next.png) 2. Select the browsers for which you want to generate the extension file. ![Image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-27D94UAC.png) Note: - If you want to install the Whatfix extension for desktop applications and OS-level applications, along with the supported Web browsers, select the **Desktop Player** checkbox: ![Image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-IATDJRX5.png) - For Chrome and Edge Chromium browsers, you can choose to host the extension in either the Whatfix Store or the Chrome Store. For more information, see [Whatfix Store: Our recommended choice to host Whatfix extensions](/studio/docs/security-for-whatfix-store-extensions). 1. Click **Create**. ![Image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-QSYAE2EP.png) 2. Once the extension file is created, a downloadable **.msi** file is sent in an email to your registered account. ### Edit the configuration of the Single Installer extension Use the **Update** button if you want to update the interval or change the extensions the installer is deployed on (for example, add Chrome or remove Edge browser). ![Image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-KBPDJ8I2.png). Note: - If you edit the configuration of the Single Installer extension after deploying, you need to download the extension and re-deploy it. - Every time you publish content from the dashboard, you do not need to download the Single Installer and deploy it to your end users' machines. ## Deploy the MSI file Based on your requirements, you can deploy an MSI file in the following ways: ## Manual Installation - [Mass deployment of the Browser Extension](/studio/docs/mass-deployment-of-the-browser-extension) ## Remote Installation ### Microsoft System Center Configuration Manager (SCCM) - [Deploy an SCCM Application using MSI](/studio/docs/deploy-an-application-using-msi) - [Deploy a Package using MSI](/studio/docs/deploy-a-package-using-msi) ### Microsoft Intune - [Deploy Whatfix Extension as a Microsoft Intune App using MSI](/studio/docs/deploy-whatfix-extension-using-intune) Content Delivery or Distribution Network (CDN) is a geographically distributed network that is used to host the same content. When a request is made for the content, the network routes the user to the closest server, thus ensuring a faster response time, high availability, and improved performance.