Top
Login
Contents x
Smart Tips appear randomly
  • 06 Jan 2023
  • 1 Minute To Read
  • Print
  • Dark
    Light
  • PDF
Contents

Smart Tips appear randomly

  • Updated On 06 Jan 2023
  • 1 Minute To Read
  • Print
  • Dark
    Light
  • PDF

Issue

Smart tips appear at different places randomly even though the Smart Tips are not created for that element.

Causes

  • The same element is present on multiple pages.
  • The original element for which the Smart Tip is created is moved to a different page or deleted.
  • Smart tips are enabled without any Display Rules.

Solutions

  • If the same element is present on multiple pages, then you can restrict it to specific pages using the Display Rules when creating the Smart Tip. See, Display Rules for showing Smart Tips.
  • If the original element for which the Smart Tip is created is deleted, then the Smart Tip itself can be deleted as it serves no purpose anymore.
  • If the original Smart Tip is moved to a new page, then create a new Smart Tip collection if required or use Display Rules to restrict the Smart Tip to appear only on that page. See, Display Rules for showing Smart Tips.

Note:

If the issue persists, contact [email protected].

Was this article helpful?
What's Next
Whatfix Glossary
Copyright © 2023 WHATFIX TM. All rights reserved.
Change password!
Changing your password will log you out immediately. Use the new password to log back in.
Change profile
Success!
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.
Logout