---
title: "Smart Tips appear randomly"
slug: "smart-tips-appear-randomly"
updated: 2026-08-06T12:43:00Z
published: 2026-08-06T12:43:00Z
canonical: "support.whatfix.com/smart-tips-appear-randomly"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Smart Tips appear randomly

## Issue

Smart Tips appear at different places randomly even though the Smart Tips are not created for that element.

## Probable Causes

- The same element is present on multiple pages.
- The original element for which the Smart Tip is created is moved to a different page or deleted.
- Smart Tips are enabled without any Display Rules.
- Smart Tips don't include the correct combination of **Trigger scenarios** when they are configured on similar elements.
- Smart Context is not configured.

## Suggested Solutions

- If the same element is present on multiple pages, then you can restrict it to specific pages using the Display Rules when creating the Smart Tip. For more information, see [Visibility and Display Rule Conditions](/studio/docs/visibility-and-display-rule-conditions-1).
- If the original element for which the Smart Tip is created is deleted, then the Smart Tip itself can be deleted as it serves no purpose anymore.
- If the Smart Tip appears on the similar element for which you've not configured, use **Trigger** scenarios. Use **Based on Property** scenario and then configure suitable **Data Type** and **If element value**. Add more such scenarios based on the elements on which you want to show the Smart Tips. ![2024-05-14_11-54-34.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/2024-05-14_11-54-34.png)
- If the original Smart Tip is moved to a new page, then create a new Smart Tip collection if required or use Display Rules to restrict the Smart Tip to appear only on that page. For more information, see [Visibility and Display Rule Conditions](/studio/docs/visibility-and-display-rule-conditions-1).

- Verify whether Smart Context is configured correctly.

your title goes here

If the issue persists, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Smart%20Tips%20appear%20randomly&Body=Hello%20Team%2C%0A%0ASmart%20tips%20appear%20at%20different%20places.%20Kindly%20provide%20assistance.%20%0A%20%0AMore%20information%3A%20%0A%0AThanks%20and%20regards.).

## Related

- [Smart Context](/smart-context.md)