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Smart Tips Analytics
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Smart Tips Analytics

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To access Smart Tips analytics,

  1. Navigate to the Whatfix Dashboard.
    gotoDashboard%20%282%29.png

  2. In the left panel, click Analytics.
    dashboard_analytics%20%281%295.png

  3. Click Smart Tips.
    analytics_smarttips.png

Note
  • For any of the reports below, you can use the filter to narrow down your reporting to specific criteria. By default, the filter is set to display data for the last 3 months.
  • To see how you can filter your reports by domain, see Analytics Filters- Domain Filter.

The Smart Tips Played by Day chart displays details of how many times the tips were viewed.

analytics_smartTip_playedByDay.png

You can hover your mouse over each peak to view the maximum number of times that the tip was played for that day.

Most Popular Smart Tips

The table displays the top few Smart Tips by title and the total number of views that it has received.analytics_smartTip_table.png

Effectiveness of Smart Tips

You can view information for each Smart Tip collection by clicking the drop-down menu and selecting the desired tip collection. Effectiveness measures how many users have clicked and viewed a smart tip.

To see data for a specific tip collection, choose the tip from the drop-down menu.

analytics_smartTips_effectiveness_dropdown.png

Use the Search box to quickly find the Smart Tip that you want analytics for.
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