---
title: "SuccessFactors Integration"
slug: "successfactors-integration"
updated: 2025-04-23T07:49:57Z
published: 2025-04-23T07:49:57Z
---
> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.
# SuccessFactors Integration
* [Overview](#overview)
* [Use cases](#use-cases)
* [How it works](#how-it-works)
* [Authentication](#authentication)
* [Integration process](#integration-process)
:::(Warning) (**Note**:)
Whatfix requires certain permissions to identify roles in SuccessFactors for segmentation.
To know more about permissions and to integrate SuccessFactors with Whatfix, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Integrate%20SuccessFactors%20with%20Whatfix&Body=Hello%20Team%2C%0A%0AKindly%20provide%20assistance%20to%20integrate%20SuccessFactors%20with%20Whatfix.%0A%0AMore%20information%3A%0A%0AThanks%20and%20regards.){target="_blank"}.
:::
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## Overview
Using Integration Hub in Whatfix, data from your SuccessFactors account can be shared with your Whatfix account, and different content can be shown based on the user role information from SuccessFactors.
Content segmentation is possible based on the following parameters:
* User Role
* Country
* Language
* Region
* Employment type and more
* * *
## Use cases
Here are some use cases that are possible using this integration:
* Roll out in-app reminders for employees who haven't completed the appraisal feedback.
* Notify new HR policies to all users in a country using a Pop-up.
* Show a Pop-up to all the users from one specific country. For example, local holiday information.
* Show survey forms to employees to get feedback about their managers.
* * *
## How it works
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* * *
## Authentication
SuccessFactors follows **Basic Auth** for REST APIs, and Whatfix uses the **Token-based** authorization method.
* * *
## Integration process
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