---
title: "Survey Analytics"
slug: "survey-analytics"
updated: 2025-11-25T03:21:33Z
published: 2025-11-25T03:21:33Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Survey Analytics

Use Survey Analytics to analyze how your users respond to your Surveys. View Survey summaries or individual responses to gain insights into your end-user experience.

![Survey Guidance Analytics](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Survey%20Guidance%20Analytics.png){height="" width=""}

Expand the following accordions for more details:

<div class="accordion">
<div class="accordion-toggle"> Access Survey Analytics </div>
<div class="accordion-content">
<p>
Use the following steps to access Survey Analytics:

{{snippet.click_analytics_survey}}

The **Surveys** page shows the following information:
![new guidance analytics surveys column names](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/New%20Guidance%20Analytics_Surveys_Column%20Names.png){height="" width=""}

| Column Name | Description |
| --- | --- |
| **Survey Name** | The name of your Survey.
| **Responses** | The number of responses received for the Survey. |
| **Template** | The Survey template. |
| **Creation Date** | The date you created the Survey. |

<br>    
:::(Warning) (Note:)
* Use filters to narrow down your Survey Analytics list. By default, the **Stage** filter is set to **Production** and the date filter is set to display data for the **Last 90 days**.
![SurveyAnalytics](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_SurveyAnalytics.png){height="" width="700"}

* **Date filter**: Use the date filter to view Surveys created and published within a specific date range. To view your Survey in the Survey Analytics list, ensure you include both the creation date and the published date in your selected date range.
![date filter guidance analytics](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Date%20Filter_Guidance%20Analytics.png){height="" width="500"}
    

     For example, consider a Survey created on August 1, 2025 and then published on August 15, 2025. The **Stage** filter is set to **Production**.
    * If you set the date range from August 1, 2025 to August 10, 2025, your Survey is not shown because the date range does not include the published date.
    * If you set the date range from August 10, 2025 to August 15, 2025, your Survey is not shown because the date range does not include the creation date.
     * If you set the date range from August 1, 2025, to August, 15, 2025, your Survey is shown because the date range includes both the creation date and the published date.
     * Use the following table to understand how the date filter works:
        | Date Range Selected                  | Survey shown in analytics | Reason |
        |--------------------------------------|--------------|--------|
        | August 1, 2025 to August 10, 2025    | No           | Published date (August 15, 2025) is outside the selected date range. |
        | August 10, 2025 to August 15, 2025   | No           | Creation date (August 1, 2025) is outside the selected date range. |
        | August 1, 2025 to August 15, 2025    | Yes          | Both the creation date and published date are within the selected date range. |


* **Stage filter**: Filter Surveys by their stage. By default, the filter is set to **Production**, which shows all published Surveys.
![Stage Filter_Guidance Analytics](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Guidance%20Analytics_Stage%20Filter%281%29.png){height="" width="500"}
    
    To view Surveys that were previously published but are now unpublished, set the **Stage** filter to **Ready**. Consider the following scenario:  

    * You created a Survey and then published it on August 1, 2025. 
    * You unpublished the Survey on August 16, 2025.
    * Use the following table to understand how the **Stage** filter works:
        | Date range selected | Stage Filter | Survey shown in analytics  | Reason |
        |-----------|------------------------|--------------|--------|
        | August 1, 2025 to August 15, 2025    | Production             | Yes          | You published the Survey during this period, so it appears under **Production**. |
        | August 1, 2025 to August 15, 2025    | Ready                  | No           | You published the Survey during this period, so it does not appear under **Ready**. |
        | August 16, 2025 to August 31, 2025              | Production             | No           | You unpublished the Survey after August 16, 2025, so it no longer appears under **Production**. |
        | August 16, 2025 to August 31, 2025              | Ready                  | Yes          | You unpublished the Survey after August 16, 2025, therefore it appears under **Ready**. |
:::

</div>
</div>
    
<div class="accordion">
<div class="accordion-toggle"> View the Summary of your selected Survey </div>
<div class="accordion-content">
<p>

The Summary tab in Survey Analytics displays a collective overview of all responses submitted for a specific survey.
    
Use the following steps to access your Survey's Summary:

{{snippet.click_analytics_survey}}

3. On the **Surveys** page, click the Survey's Name to view its responses.

    ![clm_survey_click survey ](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_click%20survey%20.png){height="" width="500"}
    
The **Summary** tab opens for your selected Survey. It shows all Survey responses and an AI-generated qualitative analysis summary. For more information, see [Get Qualitative analysis summary for Surveys](/studio/docs/qualitative-analysis-summary){target="_blank"}. 

![Guidance analytics survey summary tab](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_dashboard_guidance_analytics_survey_summary.png){height="" width=""}

:::(Info) (Info:)
* View the total number of responses your Survey received next to the Survey name.
![clm_survey_anaytics_total responses](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_anaytics_total%20responses.png){height="" width="500"}
    
* If your Survey includes an NPS question type, Whatfix Analytics calculates and displays the NPS score.
![SurveyAnalytics_NPS](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_SurveyAnalytics_NPS.png){height="" width="700"}

* To view Analytics for a Quiz, on the right side of the question, Whatfix displays how many users have answered the question correctly.
![clm_survey_analytics_correct answer](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_analytics_correct%20answer.png){height="" width="700"}

* Access Qualitative analysis summary as part of Whatfix's Premium plan. For more information, see [Whatfix Pricing](https://whatfix.com/pricing/){target=`_blank`}.
![guidance analytics qualitative analysis](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/GA_Surveys_Qaualitative%20Analysis.png){height="" width="500"}
:::

</div>
</div>


<div class="accordion">
<div class="accordion-toggle"> View Individual Responses for your selected Survey </div>
<div class="accordion-content">
<p>
  
The Individual Response tab enables you to view each user’s response separately.  

 Use the following steps to access your Survey's Individual Responses:

{{snippet.click_analytics_survey}}

3. On the **Surveys** page, click the Survey's Name to view its responses. 

    ![clm_survey_click survey ](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_click%20survey%20.png){height="" width="500"}

4. On the **Surveys** page, click the **Individual Response** tab. 

     ![clm_survey_individual response](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_individual%20response.png){height="" width="500"}
    
:::(Info) (Info:)
View the total number of responses your Survey received next to the Survey name.
![clm_survey_anaytics_total responses](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_anaytics_total%20responses.png){height="" width="500"}
:::

5. Click the user's ID to view their responses.

    ![clm_survey_user name](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_user%20name.png){height="" width="500"}
   
:::(Info) (Info:)
If you are viewing Quiz Analytics, see the right side of the question. Whatfix enables you to see the user's answers along with the correct answers.
![clm_survey_analytics_individual report](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_analytics_individual%20report.png){height="" width="700"}
:::

</div>
</div>

## Related

- [Download Survey Report](/download-survey-report.md)
