Top
Task List not appearing in the Preview Mode
  • 08 Nov 2022
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Task List not appearing in the Preview Mode

  • Dark
    Light
  • PDF

Issue:

You have created a Task List but the Task List is not appearing on your application when you preview it.

Cause:

  • The Task List segment is not activated.
  • Incorrect Visibility Rule conditions have been configured.
  • Preview Mode is not enabled.
your title goes here

Incorrect Visibility Rules that are commonly used:

  • Adding URL Equals instead of Contains- When you use equals as a condition instead of contains, the Task List is displayed only when the URL is exactly the same as entered. If the URL is slightly alertered, the Task List is not displayed on the page.
  • Selecting the rule as URL Path and adding the domain name which is the value for the URL Hostname rule. When a domain name is added instead of URL Path, the rule is not evaluated and the Task List is not displayed.

Solution:

  • Check if the Task List segment is active.
    Task List_active

  • Configure the visibility rules. The criteria that you have defined to display the Task List must match what you see in your application.
    For more information, see Visibility and Display Rule Conditions.

  • Check if the Preview mode is on. Typically, you'd use the preview mode if you have not embedded the Whatfix JavaScript code.
    Editor_Preview mode

Here's how to enable the Preview Mode Using the Preview Mode on the Whatfix Editor.

Also, after you enable the preview mode, remember to refresh the browser.


Was this article helpful?

What's Next
Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.