---
title: "Task List on Hub"
slug: "tasks-on-hub"
updated: 2026-01-06T10:23:00Z
published: 2026-01-06T10:23:00Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Task List on Hub

## **Overview**

Task List is now part of the unified Hub widget (previously called Self Help). It appears as a new tab alongside [Explorer](/studio/docs/what-is-self-help), [Feedback](/studio/docs/feedback), and [Chatbot](/studio/docs/chatbot-support-in-improved-self-help), enabling users to view, track, and complete assigned tasks within the same widget.

![Hub unified panel task list](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Hub%20Unified%20Panel_Task%20List.png)

> [!WARNING]
> Note:
> 
> Hub is a Beta feature. To enable this feature for your account, contact [support@whatfix.com](mailto:support@whatfix.com?subject=Request%20to%20enable%20unified%20Hub%20experience%20&amp;body=Hi%20team%2C%0A%0APlease%20enable%20Hub%20for%20our%20account.%20%0A%0AThanks).

## Tasks

Tasks are individual to-do items that guide end users through onboarding steps, feature adoption, configuration workflows, and more.

![Task List Tasks](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Hub%20Panel_Task%20List_Tasks.png)

Expand the following accordions for more details:

## **When the Task List tab Appears on Hub**

The Task List tab appears on Hub only when at least one Task List segment evaluates true for users on a given page.

Refer to the following scenarios:

- If no Task List segment evaluates true → Task List tab is hidden.
- If one or more segments evaluate true → Task List tab is shown.
- If users complete all tasks in the current Task List segment:
  - If another Task List segment then evaluates true → the next eligible Task List segment loads on application page refresh, and the Task List tab remains visible.
  - If no other Task List segment evaluates true → Task List tab disappears on application page refresh.

To learn more about evaluation of multiple Task List segments, see [How does Whatfix display multiple Task List segments on the same page?](/studio/docs/how-whatfix-displays-sequential-task-list-segments)

## **How Users Access Tasks in Hub**

End users can access Tasks in the following ways:

- From the Floating Action Button (FAB) overlaying your application, by clicking on the Task List icon.

![Hub_Unified FAB_Task List Icon](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Unified%20FAB_Task%20List%20Icon.png)

Once opened, the Hub displays four tabs:
  - Explorer
  - Task List
  - Feedback
  - Chatbot

![Hub with Self Help and Task List](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Hub%20Panel_Self%20Help.png)

> [!NOTE]
> Info:
> 
> To enable Feedback and Chatbot, see [Configure feedback in Improved Self Help](/studio/docs/customize-the-feedback-form) and [Integrate Chatbot in Improved Self Help](/studio/docs/chatbot-support-in-improved-self-help).

- From the Tasks tab of the Hub Panel, by clicking on the Task List icon.![notification count](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Hub%20Panel_Task%20List%20Icon.png)

## **Task List Structure in Hub**

The Task List tab displays all tasks assigned to the end user. Task Lists support:

- Standalone Tasks
- Groups (folders) containing Tasks

> [!NOTE]
> Info:
> 
> Task List does not support nested Groups.

Use Groups to organize related tasks. For example, multiple onboarding tasks for a new product.

Groups in Task List on Hub:

- Display the number of tasks within a Group
- Update counts instantly when users complete a task
- Enable users to open Groups, and then view and complete assigned tasks

![Hub groups behavior](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Hub_Groups.gif)

## **Task List Status Filters and Completion Behavior**

In the Task List tab, users can filter tasks with the **All**, **To do**, and **Completed** status filters. For more information, see [Task List Status Filters](/studio/docs/task-list-status-filters).

![Hub_Task List Status Filters](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Hub%20Panel_Task%20List%20Filters.png)

## **Task Progress Indicators**

The Task List tab includes a task progress indicator which shows:

- Number of completed tasks
- Total number of tasks
- Progress bar reflecting task completion percentage

![hub panel task progress](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Hub%20Panel_Task%20Progress.png)

When users complete assigned tasks, they can monitor task progress and view the updated task status immediately.

## Related

- [Hub: Unified End User Widget](/unified-hub-experience.md)
- [Task List Status Filters](/task-list-status-filters.md)
- [Notification Count for Pending Tasks](/notification-count-for-pending-tasks.md)
- [Nudges in Hub: Prioritization for Self Help vs Task List](/understand-nudge-evaluation-for-self-help-and-task-list.md)
- [Do I need to make any changes to how I create Self Help or Task List?](/do-i-need-to-make-any-changes-to-how-i-create-self-help-or-task-list.md)
