---
title: "Error: This content is blocked. Contact the site owner to fix the issue."
slug: "this-content-is-blocked-contact-the-site-owner-to-fix-the-issue"
updated: 2025-11-05T08:19:21Z
published: 2025-11-05T08:19:21Z
canonical: "support.whatfix.com/this-content-is-blocked-contact-the-site-owner-to-fix-the-issue"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error: This content is blocked. Contact the site owner to fix the issue.

**Issue**

When you embed a third party Survey link in a [Pop-up](/studio/docs/pop-ups), the following error message appears: **This** **content** **is blocked. Contact the site owner to fix the issue**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Content_blocked_pop_up(1).jpg)

**Probable Causes**

You may see this error message in the following scenarios:

- Whatfix’s Content Security Policy prevents access to unauthorized sites and domains.
- Existing CSP rules block all unknown websites.

**Suggested Solution**

The domain from where you host the Survey must [whitelist Whatfix](/studio/docs/what-are-the-trusted-whatfix-domains-to-whitelist) and your network provider. For example, if you host a Survey on SurveyMonkey, then the URL https://uk.surveymonkey.com must whitelist Whatfix and Proximus (ISP) domains.

> [!WARNING]
> Note:
> 
> If this issue still persists, contact [support@whatfix.com](mailto:support@whatfix.com?subject=This%20content%20is%20blocked.%20Contact%20the%20site%20owner%20to%20fix%20the%20issue.&body=Hi%20%0A%0AI'm%20getting%20the%20following%20error%20message%3A%20This%20content%20is%20blocked.%20Contact%20the%20site%20owner%20to%20fix%20the%20issue.%20Please%20help.%20).

## Related

- [Security and Compatibility](/security-and-compatibility.md)