Tooltips Best Practices

Use contrasting colors that make the Tooltip noticeable on your website/application. This is to ensure that the Tooltips are not lost on your interface.

For more information on contrast checking, see this contrast checker website that could help you decide.

Use simple words and sentences while creating Whatfix content. Keep the description in your Tooltip brief and to the point.

Ensure that the images you insert in your content don't exceed the width of the tooltip or pop-up to avoid any distorted images. Exceeding 270 pixels introduces a scroll bar.

Ensure that your Flows use easy-to-understand and brief descriptions about your user’s next action.

Position the Tooltips so that they don't hide any elements on your page. In certain cases, the Tooltip could inadvertently hide certain important UI leading to poor user adoption.

Choose the best available Tooltip theme to ensure the UI of the Tooltip matches your website/application’s UI.

Add an end message to all the Whatfix content to ensure your users are well informed about the next course of action.

For more informationon adding an end message, see Customizing the end message of a Flow.