--- title: "Translate Pop-ups in multiple languages" slug: "translating-pop-ups-in-multiple-languages" updated: 2026-08-11T06:55:38Z published: 2026-08-11T06:55:38Z canonical: "support.whatfix.com/translating-pop-ups-in-multiple-languages" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # Translate Pop-ups in multiple languages You don't have to create different Pop-ups for each language in case you use multiple languages to author Whatfix content. You can use the Whatfix Translations capability to translate Pop-ups. > [!WARNING] > Note: > > - Raise a request with the Account Manager to add the required languages to your account. For more information, see [Add a new language](/studio/docs/adding-a-new-language). > - Whatfix supports different global languages for you to create content. For more information, see [Languages supported by Whatfix](/studio/docs/languages-supported-by-whatfix). > - You can translate the Pop-ups using the UI. For more information, see [Translate content in the UI](/studio/docs/translating-content-in-the-ui). Let's assume you want to create a Pop-up for your English and German-speaking users. You might want to notify them about your privacy policy update. Apart from the Pop-up content being in English and German, respectively, you would also like to route your users to the respective language support page. > [!WARNING] > Note: > > Whatfix recognizes the application language of your user and then displays the Whatfix content in that language. For more information, see [How does Whatfix select which language content to display?](/studio/docs/how-does-whatfix-select-which-language-content-to-display-1) Translating Pop-ups is a two-step process [Step 1: Create the Pop-up in a default language](/docs/translating-pop-ups-in-multiple-languages#Step-1-Create-the-pop-up-in-a-default-language) [Step 2: Translate the Pop-up into multiple languages](/studio/docs/translating-pop-ups-in-multiple-languages#step-2-translate-the-popup) Use the following steps to achieve the translation of Pop-ups in multiple languages: #### Step 1: Create the Pop-up in a default language > [!WARNING] > Note > > When you create a new Pop-up, you don't have to start from scratch. Instead, you can base your new Pop-up on a template. Whatfix enables you to choose from 15 templates. For more information, see [Create Pop-ups](/studio/docs/creating-pop-ups). #### Step 2: Translate the Pop-up Use the following steps to translate the Pop-up: 1. On the Whatfix Guidance dashboard, click **Settings**. ![2024-07-05_11-23-42.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/2024-07-05_11-23-42.png) 2. Click **Translations**. ![ia_left%20nav_translations](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left%20nav_translations.png) 1. Click the language to which you want to translate the content. ![CLM_Popup_translations](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image%28115%29.png) 2. Select the type of content you want to translate using the dropdown. ![Click_content_type](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Click_content_type.png) 3. Select the Pop-up you want to translate. ![CLM_Click_Popup](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_Click_Popup.png) > [!WARNING] > your title goes here > > - You can only translate the Content and Widgets that are in the Draft and Ready stages. > - You can view the Stage at which the Content or Widget is in the Stage column. > - **Out of Date** implies that there is a more recent version of the default content that needs to be translated. ![image.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image%28116%29.png) 1. Translate the content, and then add the German support URL in the **Button 1 Action**. ![studio_popup_button action](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/studio_popup_button%20action.png) > [!NOTE] > your title goes here > > If you've added an image to the Pop-up, you can also change the image based on the language. ![studio_popup_change image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/studio_popup_change%20image.png) 1. Click **Translate all**. ![iClick_translate_all](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image%28117%29.png) > [!NOTE] > Info: > > You can [auto-translate the content](/studio/docs/translations) if your default content creation language and the language to be translated into are both supported by auto-translation. 1. On the confirmation pop-up, click **Translate all**. ![Translate_all.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Translate_all.png) 2. Once done, click **Save**. ![Settings_Translate_All.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Settings_Translate_All.png) The translated content status is updated to **Completed** and moved to the end of the list. For more information see, [Language file translation status](/studio/docs/understanding-language-file-translation-status). > [!WARNING] > Note: > > - Whatfix doesn’t validate the accuracy of the translated language. For example, a user can select German and enter the text in Russian. > - Only Account Managers can add additional languages. > - The language used to show Whatfix content to the end-user depends on the language selected in the application and browser. For more information, see [Enable Whatfix to detect the language of your application](/studio/docs/enable-whatfix-to-detect-the-language-of-my-app). > - Select **Properties** using the **Content Type** dropdown to translate Whatfix UI text. This ensures that the user sees both the content you created and the Whatfix UI in the translated language. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/content_type_properties.gif) ## Related - [Translate Whatfix Content from the dashboard](/translate-whatfix-content-from-the-dashboard.md)