---
title: "Trigger a Flow using User Actions"
slug: "triggering-a-flow-using-user-actions"
updated: 2026-08-11T07:21:36Z
published: 2026-08-11T07:21:36Z
canonical: "support.whatfix.com/triggering-a-flow-using-user-actions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Trigger a Flow using User Actions

Whatfix enables you to configure a Flow to play automatically based on an action that your end users perform on the application.

In this process, a Flow is linked with User Action. The User Action acts as a trigger and starts the Flow once the identified action is completed by the user.

## Link User Action to a Flow

> [!NOTE]
> Prerequisites:
> 
> - Create a User Action for the element that acts as a trigger. For more information, see [Create a User Action](https://support.whatfix.com/product-analytics/docs/creating-a-user-action).
> - Create a Flow that you want to run when the User Action is triggered.

Use the following steps to link a User Action to a Flow:

1. On the Whatfix Guidance dashboard, click **Content**. ![ia_left_nav_content](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_content.png?sv=2026-02-06&spr=https&st=2026-10-30T05%3A43%3A43Z&se=2026-10-30T06%3A43%3A43Z&sr=c&sp=r&sig=wZq8B3FxDT1SPO289IK%2FYcHivy5I0HYz7CUILufda8Q%3D)
2. Click **Flows**. ![ia_left%20nav_flows](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left%20nav_flows.png?sv=2026-02-06&spr=https&st=2026-10-30T05%3A43%3A43Z&se=2026-10-30T06%3A43%3A43Z&sr=c&sp=r&sig=wZq8B3FxDT1SPO289IK%2FYcHivy5I0HYz7CUILufda8Q%3D)
3. Hover your cursor over the required Flow, and then click the **Edit** icon. ![image.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-QSOJQNUO.png?sv=2026-02-06&spr=https&st=2026-10-30T05%3A43%3A43Z&se=2026-10-30T06%3A43%3A43Z&sr=c&sp=r&sig=wZq8B3FxDT1SPO289IK%2FYcHivy5I0HYz7CUILufda8Q%3D)

          Info

          

Whatfix Content and Widgets can be edited in the **Draft** and **Ready** Stages.

1. Click **Details**. ![Image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-VDPBZHBM.png?sv=2026-02-06&spr=https&st=2026-10-30T05%3A43%3A43Z&se=2026-10-30T06%3A43%3A43Z&sr=c&sp=r&sig=wZq8B3FxDT1SPO289IK%2FYcHivy5I0HYz7CUILufda8Q%3D)
2. Under **Options**, expand the **Trigger** dropdown. ![Image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-HTCRLAY1.png?sv=2026-02-06&spr=https&st=2026-10-30T05%3A43%3A43Z&se=2026-10-30T06%3A43%3A43Z&sr=c&sp=r&sig=wZq8B3FxDT1SPO289IK%2FYcHivy5I0HYz7CUILufda8Q%3D)
3. Select the **User Action** that starts the Flow. ![Image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-21SEAUT3.png?sv=2026-02-06&spr=https&st=2026-10-30T05%3A43%3A43Z&se=2026-10-30T06%3A43%3A43Z&sr=c&sp=r&sig=wZq8B3FxDT1SPO289IK%2FYcHivy5I0HYz7CUILufda8Q%3D)
4. Click **Save**. ![Image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-USAW9I6A.png?sv=2026-02-06&spr=https&st=2026-10-30T05%3A43%3A43Z&se=2026-10-30T06%3A43%3A43Z&sr=c&sp=r&sig=wZq8B3FxDT1SPO289IK%2FYcHivy5I0HYz7CUILufda8Q%3D)

### Remove a Trigger from a Flow

To remove a Trigger, click the **Clear Data** icon in the **Trigger** dropdown. ![Image](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-510P7SNS.png?sv=2026-02-06&spr=https&st=2026-10-30T05%3A43%3A43Z&se=2026-10-30T06%3A43%3A43Z&sr=c&sp=r&sig=wZq8B3FxDT1SPO289IK%2FYcHivy5I0HYz7CUILufda8Q%3D)

Whatfix User Actions enable you to track your end users' actions and behavior on your application

## Related

- [How does User Action work on the CLM dashboard?](/does-user-action-go-through-stages-in-clm.md)