---
title: "Unable to Black Out Sensitive Information on an existing Flow"
slug: "unable-to-black-out-sensitive-information-on-an-existing-flow"
updated: 2025-03-08T05:00:36Z
published: 2025-03-08T05:00:36Z
canonical: "support.whatfix.com/unable-to-black-out-sensitive-information-on-an-existing-flow"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unable to Black Out Sensitive Information on an existing Flow

## Issue

When you edit an existing Flow on the Dashboard to black out sensitive information, the **Black Out** button is unresponsive.

## Probable Cause

The Black Out button does not work in the regular edit view.

## Suggested Solution

Edit the Flow in **Launch live edit** mode, reselect the element on the step in which you want to black out information and then scroll down on Studio to see the **Select** button under the **Censor sensitive info** section.

 
     See how 
    
     

Use the following steps to black out sensitive information for an existing Flow:

1. On the Whatfix Guidance dashboard, click **Content**. ![ia_left_nav_content](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_content.png)
2. Click **Flows**. ![ia_left%20nav_flows](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left%20nav_flows.png)
3. Hover your cursor over the Flow you want to update, and then click the **Edit** icon. ![Desktop_Click_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Desktop_Click_edit.png)
4. Click **Launch live edit**. ![Dashboard_flow_launch_live](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Dashboard_flow_launch_live.png)

1. Once Studio launches on your application, go to the step to which you want to add blackout.
2. Click **Edit step**. ![soft_editor_edit.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/soft_editor_edit.png)
3. Click **Reselect element** and reselect the element for the step. ![RB_DB_reselectelement](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_reselectelement.png)
4. Click **ADVANCED OPTIONS**. ![RB_DB_TS_advancedoptions](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_TS_advancedoptions.png)
5. Scroll down on Studio to the **Censor sensitive info** section, and then click **Select**. ![RB_DB_TS_selectsensitiveinfo](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_TS_selectsensitiveinfo.png)
6. Select the element you want to hide on the application. ![RB_DB_blackout](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_blackout.png)
7. Click **Save**. ![soft_editor_save.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/soft_editor_save.png)
8. Click **Save Flow**. ![RB_DB_Flow_clicksaveflow](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_Flow_clicksaveflow.png)

          your title goes here

          

If the issue persists, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Unable%20to%20Black%20Out%20Sensitive%20Information%20on%20an%20existing%20Flow&Body=Hello%20Team%2C%0A%0AI%27m%20unable%20to%20Black%20Out%20Sensitive%20Information%20on%20an%20existing%20Flow%20even%20after%20editing%20the%20flow%20in%20Launch%20Live%20Edit.%20%0A%0AThanks%20and%20regards.).

## Related

- [Hide sensitive information from Flow images](/hiding-sensitive-information-from-flow-images.md)