Unable to install the Whatfix editor on Firefox
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Issue:
You may be unable to install the Whatfix Editor from the dashboard or by using the Install Editor button.
Solution:
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Disable the antivirus web filtering and try installing again.
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If the earlier solution fails, try manually installing the Whatfix Editor using the .xpi file.
- Open the link below in Chrome, Safari, Microsoft Edge, or Internet Explorer to download the .xpi file.
Download link - https://whatfix.com/firefox/whatfix.xpi - Open the Firefox browser.
- Click the Menu icon at the top right.
- Click Add-ons.
- Drag and drop the downloaded .xpi file in the Add-ons page.
- Click the Add button in the popup to install.
- Open the link below in Chrome, Safari, Microsoft Edge, or Internet Explorer to download the .xpi file.
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