---
title: "Unable to see the Tip after creating a Smart Tip"
slug: "unable-to-see-the-tip-after-creating-a-smart-tip"
updated: 2024-11-04T22:20:27Z
published: 2024-11-04T22:20:27Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Smart Tips displaying i icon instead of the tip.

## Issue

After you create a Smart Tip, the Smart Tip displays an "i" icon instead of the tip.

## Probable Cause

When you create a Smart Tip by selecting **On Hover over the icon** or **On Click of the icon** in **Display smart-tip on** section, the Smart Tip appears as an "i" icon instead of the tip. ![Smart_Tip_TS](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Smart_Tip_TS.png)

## Suggested Solution

Create the Smart Tip using **On Hover/Focus over the element** in the **Display smart-tip on** section.

          your title goes here

          

To see the tip, hover your cursor over the **i** icon.

Use the following steps to edit the Smart Tip:

1. On the Whatfix Guidance dashboard, click **Content**. ![ia_left_nav_content](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_content.png)
2. Click **Smart-tips**. ![ia_left%20nav_smart%20tips](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left%20nav_smart%20tips.png)
3. Hover your cursor over the required Smart Tip collection, and then click the **Edit** icon. ![Smart Tip Edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Smart%20Tip%20Edit.png)
4. Click **Edit** on the Smart Tip you want to edit. ![Dashboard_smart_tip_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Dashboard_smart_tip_edit.png)
5. Select in **On Hover/Focus over the element** in the **Display smart-tip on** section. ![Smart_tip_TS_select_On_focus](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Smart_tip_TS_select_On_focus.png)
6. Click **Save**. ![smart_tip_edit_save_dashboard](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Edit_Smart_tip_Save_Tip.png)

## Related

- [Customize the i icon for Smart Tips](/change-the-i-icon-for-smart-tips.md)