---
title: "Unable to use Unordered list formatting"
slug: "unable-to-use-unordered-list-formatting"
updated: 2026-08-06T14:01:41Z
published: 2026-08-06T14:01:41Z
canonical: "support.whatfix.com/unable-to-use-unordered-list-formatting"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unable to use Unordered list formatting

## Issue

You are unable to use bullet list formatting for any of the tips you create in Flow step, Beacon, or a Smart Tip.

---

## Probable Cause

The bullet list formatting feature is not available for all users because it requires enabling a specific configuration which might not be enabled on all accounts.

---

## Suggested Solution

To enable bullet list formatting, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Unable%20to%20use%20the%20bullet%20list%20formatting&Body=Hello%20Team%2C%0A%0APlease%20enable%20the%20bullet%20list%20formatting%20on%20my%20account%0A%0AMore%20information%3A%0A%0AThanks%20and%20regards.).

## Related

- [Create Whatfix Content](/creating-whatfix-content.md)