--- title: "Understand the conditions for different Survey question types" slug: "understand-the-condition-question-types-in-survey" updated: 2025-04-08T09:03:53Z published: 2025-04-08T09:03:53Z --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # Understand the conditions for different Survey question types Note:Question types can be edited only as part of the Premium Plan. For more information, see [Whatfix Pricing](https://whatfix.com/pricing/). Whatfix enables you to add seven types of questions to a Survey. Choose the question type based on your use case. Questions can be associated with conditions to make the Surveys concise and clear, and also prevent end users from answering irrelevant questions. The conditions enable you to determine which question should appear next based on the responses of users to the previous question. Apply different conditions to different questions based on your use-cases. Here are the descriptions for each question type along with the conditions: Text box - single line **Description** A single line text box question type asks your respondents to write a short answer or a one-line answer to the question. ![clm_survey_single line qt](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_single%20line%20qt.png) **Condition** The condition enables you to decide which question should be displayed to the respondents after they answer the current question. ![Survey_Skip_option](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Survey_Skip_option.png) Text box - multi line **Description** A multi line text box question type asks your respondents to briefly answer the question. ![clm_survey_multi line qt](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_multi%20line%20qt.png) **Condition** The condition enables you to decide which question should be displayed to the respondents after they answer the current question. ![Multi_line_question](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Multi_line_question.png) Single choice **Description** A single choice question type enables your respondents to choose only one option from the given choices. ![clm_survey_single choice qt](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_single%20choice%20qt.png) **Condition** In a single choice question, there is only one correct answer. If the respondents answer correctly, you can guide them to the end message or a different question using the conditions. ![Skip_to_Survey_question](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Skip_to_Survey_question.png) Use the **Otherwise, skip to** option to redirect the respondents to a different question if their answers do not match with the condition you set. Multiple choice **Description** A multiple choice question enables your respondents to choose one or more options from the given choices. ![clm_survey_mulitple choice qt](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_mulitple%20choice%20qt.png)**Condition** The condition enables you to decide which question should be displayed to the respondents after they answer the current question. ![multiple_choice_survey](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/multiple_choice_survey.png) Opinion scale **Description** The opinion scale question type asks your respondents to rate their experience. You can either add a 5-point scale or a 7-point scale. ![CLM_survey_rating](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_survey_rating.png)Add a **Start label** and an **End label**. For example, the Start label can be 'Very Good' and the End label can be 'Bad'. Your title goes hereLabel all the options by enabling the **Label all option** checkbox. ![clm_surey_label all options](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_surey_label%20all%20options.png) **Condition** If the respondents rate their experience positively in the opinion scale question type, you can guide them to the end message or a different question using the condition. ![Skip_to_Survey_question](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Skip_to_Survey_question.png) Use the **Otherwise, skip to** option to redirect the respondents to a different question if their answers do not match with the conditions you set. ![Otherwise_skip_to_Survey_question](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Otherwise_skip_to_Survey_question.png) NPS **Description** The Net Promoter Score (NPS) survey asks your respondents to rate their experience of the product, which helps you understand how likely they are to promote the product. ![clm_survey_NPS survey_qt](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_NPS%20survey_qt.png)**Condition** You can have different conditions for different scores in the NPS question type. You can then direct the respondents to different questions based on their responses. ![Skip_to_Survey_question](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Skip_to_Survey_question.png)Use the **Otherwise, skip to** option to redirect the respondents to a different question based on the score provided by them. ![Otherwise_skip_to_Survey_question](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Otherwise_skip_to_Survey_question.png) Star rating **Description** A star rating is a type of rating question that asks respondents to rate their experience on a 5-point scale represented by stars. ![clm_survey_start rating_qt](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_survey_start%20rating_qt.png)**Condition** You can have different conditions for different star ratings in the Star rating question type. You can direct the respondents to different questions based on their responses. ![Skip_to_Survey_question](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Skip_to_Survey_question.png)Use the **Otherwise, skip to** option to redirect the respondents to a different question based on the rating provided by them. ![Otherwise_skip_to_Survey_question](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Otherwise_skip_to_Survey_question.png) ## Related - [Question Types in Surveys](/question-types-in-surveys.md)