--- title: "Resolve Content and Visibility Rule Stage Mismatches after Migration" slug: "unified-content-scenarios" updated: 2026-04-01T10:22:21Z published: 2026-04-01T10:22:21Z --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # Resolve Content and Visibility Rule Stage Mismatches after Migration ### Overview Once your account is migrated to the [**Unified Content Experience**](/studio/docs/unified-dashboard-experience), the content and its associated widget are in different stages, or a single content item has multiple widgets associated with it. These cases require manual resolution. This article covers all such scenarios and provides step-by-step instructions to bring your content to a consistent state. ### Impacted content types post migration The scenarios in this article apply only to the following content types: - Smart Tips - Beacons - Launchers - Blockers > [!WARNING] > Note: > > Pop-ups, Surveys, Self Help, and Task Lists are not affected by this migration. ### This is a one-time activity The scenarios described in this article apply only to content that existed before migration. Once you resolve the mismatch, no further action is needed. New content created after migration is not affected. Expand the following scenarios to understand how to resolve the content and visibility rule migration: ****Scenario 1: Content is in Production, but Visibility Rules are in Ready, Draft, or Archive**** This content is in **Production**, but its Visibility Rules (Widget) are in a different stage. The stages don't match. The **Collection Visibility** tab displays the following error message: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-GQDCGFXT.png) Here’s a video that shows how to bring the content and widget to the same stage step-by-step: [Video](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Content%20Widget%20Merger%20Scenario%201.mp4) ****Scenario 2: Content is in Ready, but Visibility Rules are in Production**** This content is in **Ready**, but its Visibility Rules (Widget) are in **Production**. The stages don't match. The **Collection Visibility** tab displays the following error message: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-XNNTL8YK.png) Here’s a video that shows how to bring the content and widget to the same stage step-by-step: [Video](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Content%20Widget%20Merger%20Scenario%203.mp4) ****Scenario 3: Content is in Ready, but Visibility Rules are in Archive**** This content is in **Ready**, but its Visibility Rules (Widget) are in **Archive**. The stages don't match. The **Collection Visibility** tab displays the following error message: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-6CTPY6IL.png) Here’s a video that shows how to bring the content and widget to the same stage step-by-step: [Video](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Content%20Widget%20Merger%20Scenario%202.mp4) ****Scenario 4: Content is in Draft, but Visibility Rules are in Production**** This content is in **Draft**, but its Visibility Rules (Widget) are in **Production** or **Archive**. The stages don't match. The **Collection Visibility** tab displays the following error message: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-P8DNIHAY.png) Here’s a video that shows how to bring the content and widget to the same stage step-by-step: [Video](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Content%20Widget%20Merger%20Scenario%204.mp4) ****Scenario 5: Content is in Production, but Multiple Visibility Rules Sets exist**** This content is in **Production** and has multiple Visibility Rule sets (Widgets) associated with it. In the **Unified Content Experience**, only one visibility rule set can be retained per content item. The **Collection Visibility** tab displays the following error message: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-86CZK0AJ.png) Here’s a video that shows how to bring the content and widget to the same stage step-by-step: [Video](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Content%20Widget%20Merger%20Scenario%205.mp4) ****Scenario 6: Content is in Draft or Ready, but Multiple Visibility Rules Sets exist**** This content is in **Ready** or **Draft** and has multiple Visibility Rule sets (Widgets) associated with it. In the **Unified Content Experience**, only one visibility rule set can be retained per content item. The **Collection Visibility** tab displays the following error message: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-JALUGEMR.png) Here’s a video that shows how to bring the content and widget to the same stage step-by-step: [Video](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Content%20Widget%20Merger%20Scenario%206.mp4) ****Scenario 7: Content is in Archive, but Visibility Rules are in Production**** This content is in **Archive**, but its Visibility Rules (Widget) are still active in **Production**. The stages don't match. The **Collection Visibility** tab displays the following error message: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-RBDZ87DM.png) Here’s a video that shows how to bring the content and widget to the same stage step-by-step: [Video](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Content%20Widget%20Merger%20Scenario%208.mp4) ****Scenario 8: Content is Archived, but Multiple Visibility Rules Sets exist**** This content is in **Archive** and has multiple Visibility Rule sets (Widgets) associated with it. In the **Unified Content Experience**, only one visibility rule set can be retained per content item. The **Collection Visibility** tab displays the following error message: ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-NP38VD2D.png) Here’s a video that shows how to bring the content and widget to the same stage step-by-step: [Video](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Content%20Widget%20Merger%20Scenario%207.mp4) > [!WARNING] > Note: > > If issues persist, contact [support@whatfix.com](mailto:support@whatfix.com). ## Related - [Unified Content Experience](/unified-dashboard-experience.md) - [FAQs: Unified Content Experience](/faqs-unified-content-experience.md)